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May 2022 by Michael V
Incorrect hours posted online, says that the drive thru teller is open and it never is. The bank doesn't reflect your actual balance after transaction so I'm constantly going negative and being charged fees. Most definitely the worse bank do not ever bank with key. Also their management are absolutely clueless about anything financial related I went in there as a potential new homebuyer and wanted financial advise and it took them 20 minutes to understand what I was trying to say. Definitely a nightmare
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December 2021 by Chris Brown
They want your ssn to cash a check. Only bank that does it.
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September 2021 by Michael Vigelette
Incorrect hours posted online, says that the drive thru teller is open and it never is. The bank doesn't reflect your actual balance after transaction so I'm constantly going negative and being charged fees. Most definitely the worse bank do not ever bank with key. Also their management are absolutely clueless about anything financial related I went in there as a potential new homebuyer and wanted financial advise and it took them 20 minutes to understand what I was trying to say. Definitely a nightmare
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September 2021 by sara leibold
Do you want to not be able to access your funds? Look no further! 24 hr customer service line will hang up on you. Cashiers checks will bounce. Good times to be had by all.
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April 2019 by chibuni
Everyone is very nice at this location, undeserving of these reviews. I'm sure if those people had their own money issues solved, they wouldn't have issues with KeyBank. Simple
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March 2019 by Eli Easy
This bank has to b thre worst bank in America. I recommend that if your looking for a financial institution do not waste your time nor money with Key Bank. #Trash🚮🚮🚮🚮🚮
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August 2018 by Mike Wilis
Horrible do not go here ... change policies with being notified!!!!!!! Go to chase
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May 2018 by Greg Seward
Bank some where else. This whole company is run by thieves. The mobile app does not reflect transactions made causing account balances to go negative and then receive an overdraft fee which is not refunded because of their communication issues. I've had this happen three times I'm done having my money stolen from a bank.
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August 2017 by Craig Tuttle
Have had a horrible experience with this particular branch. Unfortunately, I opened my account online and did not get a chance to witness the level of customer service. If I had I definitely would not have chosen this branch.
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April 2016 by Shamell McCullough
Complete jerks the tall white guy is atleast i made the bank 2 minutes before it closed n he says i didnt the two girls at the corner just laughed as they sat and watched racist to to the fullest go else where like the latta location this happened to me several times ill never go back
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August 2015 by Mark Goho
Staff is nice in here but with banking being done online mor and more, First Niagara is falling further and further behind.
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November 2011 by Kevin Kram
This is a busy branch
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November 2011 by Michelle Westrich
Do not go on Saturdays unless you plan to stay awhile. They have closed other Greece branches so this place is mobbed.
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October 2010 by Thom Craver
Lady, tell me why you can't cash my check BEFORE you write my drivers license and account number all over the check. Idiot!
