-
March 2024 by Lisa Barber
Always a pleasure visiting this store due to their friendly staff. Scheduling an appointment online is a breeze and the eye exam was quick but didn't feel rushed. Highly recommend a visit here.—Back again in 2024After receiving my eye exam, I visited the store to review my options for prescription sunglasses, which I really needed. Cassidy was extremely helpful, just as all the employees were. She was able to provide me my options upfront where I felt no pressure to purchase. They really do live up to the happiness guaranteed promise! I was able to purchase my first pair of prescription sunglasses which feel light as a feather on my face. I left the store again feeling very satisfied with my order. I’ll continue to purchase my glasses at Marketplace due to the wide selection of frames and continue to receive my annual eye exams at this location due to the friendly staff. Bonus points for the easy, self-service online scheduling tool to arrange my own eye exams.
-
March 2024 by Ruth Shear
My experience at LensCrafters was wonderful. I have not had as thorough an exam in 10 years and the issues I have been experiencing were taken seriously with the cause determined. I cannot say enough about my relief to know there is a great plan moving forward! Thank you Dr. G!
-
March 2024 by Sonja Capuano
⭐️⭐️⭐️⭐️⭐️ Dr Katelyn Vilasi Is outstanding!!! She made my anxious teen feel so comfortable! She’s so kind and thorough we had a great experience!
-
March 2024 by Rebecca Hicks
Both Martha and Melanie were very efficient and helpful.
-
February 2024 by Jennifer Komaromi
Great selection of designer frames and love that they have the eye exams done separately by an eye doctor that offers Diabetic exams among other things. Doctor & all the staff were very helpful & amazing!!
-
February 2024 by bill devos
My representative Eden was a real delight. I'm really happy with the service and price i got for my new lenses. This was a much better price than I was quoted at my doctor's office.
-
February 2024 by Ann Thomas
Adrian and Martha are the best. They both are knowledgeable, and helpful.Dr. Katelyn Vilasi was great and patient and took her time during my exam. She made me feel very comfortable.
-
January 2024 by ChoasQueen
I had my appointment at The Market Place Mall location. Dr. Perry was amazing! He was friendly & answered all of my questions. Same with the employees who helped me pick out my new glasses. There were so many to choose from. I'm super excited! I picked out 2 new pairs. I received 50% off my second pair. And they look amazing! I just wish they still did same day glasses. That was great. And I am also disappointed that they don't accept my son's insurance. Because I would definitely have him go here. But overall, I'm extremely happy with my visit!
-
January 2024 by Destinee Miller
I love LensCrafters Marketplace Mall I’ve been coming here since I was a child and now my son comes here as well. They have excellent customer service and Staff all the way around as well as great Deals
-
January 2024 by Daniel mammarello
Kaitlyn is the eye doctor that performed my eye exam she was very informative and very thorough very kind and knew exactly what she was doing and what I needed. I have already recommended her and will recommend her to other people.
-
January 2024 by Samantha Tonzi
I have used this business for years and the service and response fromThem has gone down in recent years. Prices are skyrocketing and while the finished product is still usually ok, I waited weeks with no follow up from them on my glasses and you are now given a promise date for delivery but that’s not actually a promise it’s an estimate. I had to callBack multiple times to get info I was never proactively told my order would be delayed. Definitely frustrating when it’s dealing with your eye sight and something you need. Update - the promise date was pushed again
-
January 2024 by Scott Brooks
The optometrist performed a thorough examination and answered all of my questions to my satisfaction.
-
January 2024 by April Nicole
My rep Martha was extremely knowledgeable and friendly very patient with me and my daughter she deserves a raise or promotion
-
January 2024 by Trena Smith
Awesome customer service and great choices in glasses!!! It made it so hard to choose but with your helpI feel I make a great choice!!!
-
January 2024 by Shawna Szabo
The store manager, Cassidy was very patient and kind when assisting me with contacting my insurance provider to inquire about benefits. She went over what my out of pocket expenses would be after insurance vs what they would be with the LensCrafters promotion at the time. She also helped me narrow down my choices in frames and recommended some for me to try. All around excellent service from Cassidy and her team!