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February 2024 by joelle simmons
Best Marshall's around. The store is neat and clean with great merchandise, tins of name brands and best prices ever!! To top it off, the customer service is phenomenal!! If you've never been, you're missing out!
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January 2024 by Bridget Batista
Love it here!!
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December 2023 by Leyla
Some cashiers are slow and not friendly
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December 2023 by kimberly heerkens
This store is a disaster ? Dirty
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October 2023 by Michelle Barone
This store is garbage the people who work here are lazy and don’t know how to speak English this is America get with it and they sell merchandise that is damaged missing items and expired and merchandise that is already been opened by shoplifters
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September 2023 by Rosemary Suong
Overall great store for name brands on the low, a little bit on the unorganized side.. but that depends on which location you're shopping at. It has a little bit of everything for everyone and is a great place to shop for all of your holiday needs as well as birthday and other occasions. I like that they're associated with home goods and tj max so you can use the same gift card at all locations.
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September 2023 by Winnie
I waited over 5 minutes for someone to come do a price check on an item and no one came. I held up the line for 5 minutes and no one responded to the cashiers numerous calls so I left and I also left my $75 purchase because I was so frustrated.
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August 2023 by Mrs. YoLonda Arnold
Great store. Nice prices
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July 2023 by Christine C
Marshalls is the best place to go when you want to shop but you don't know what you need. I didn't know that I needed this little shelf, but now my life is complete......
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July 2023 by Rosemary king King
Is ok they really don't have much for teens . To be honest is the only clothes for older age.
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July 2023 by P R.
I would only go to this Marshall's out of pure desperation. By far the worse customer service I've ever experienced. The employee at the fitting room was so rude - actually gave me an eye roll which I called her out on. Additionally, the check out line was quite long, however an employee just left her station and walked out the door - we all assumed it was for her lunch but some kind of explanation would have been appreciated. Due to her leaving there was one cashier left to handle the line - she wasn't the kindest person either. Irondequoit has very few shopping choices and I thought I'd give this location a chance. I guess I shouldn't be surprised yet I was hopeful. Never again - worth the drive to go to pittsford or Webster - at least there you'll be treated with respect and appreciated for shopping at their stores.
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June 2023 by Ruby Sand
I usually enjoy going to this location. Things around here have changed though. Fitting room rep was very rude and she was yelling at customers. She spoke to her co-workers only in Spanish even when around customers. Only Spanish-speaking staff at this location, not very diverse. The inventory is very limited, there is not a lot to choose from. The quality and design of available products are more like what I would see at Ross. Also, the clothes are no longer arranged according to sizes so I had to scour through all of the racks. It was very time consuming.
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June 2023 by Karma Queen of Sheba
IT'S A GREAT STORE UNFORTUNATELY SO MANY PEOPLE STEAL THOUSANDS OF DOLLARS OF CLOTHING CHILDREN'S CLOTHING MOSTLY IT MIGHT HAVE TO CLOSE THE POLICE HAVEN'T DONE ANYTHING ABOUT IT OUT THERE IN IRONDEQUOIT
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May 2023 by Ana . B
Who doesn't know Marshall?! So it's a place with a lot of product variation. It has a large parking lot.
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May 2023 by Kimberli scherzi
IT'S A GREAT STORE UNFORTUNATELY SO MANY PEOPLE STEAL THOUSANDS OF DOLLARS OF CLOTHING CHILDREN'S CLOTHING MOSTLY IT MIGHT HAVE TO CLOSE THE POLICE HAVEN'T DONE ANYTHING ABOUT IT OUT THERE IN IRONDEQUOIT
