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March 2024 by Justin Weisenberger
Same day cancellation notice for something I waited months for. This was not due to illness but rather the victor location closing permanently a week prior.
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March 2024 by Roto Pup
I went in and explained I wanted a leg and foot massage with some attention to my lower back and neck. He then proceeded to massage my shoulders for 40 minutes, with the rest being single passes over one side of my neck, one spot in my lower back, and *then* my legs and feet. Receptionist also seemed to have a cold but was not wearing one of the masks provided.
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March 2024 by michelle taylor
Will be there in the morning for a massage & manipulated stretch.I always feel like a new woman when I leave out of there.. Highly recommend
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July 2023 by Steve Nowak
Been going to Massage Envy Pittsford for a couple of months. Got a gift card. I have Jeremy as my Massage Therapist. Fantastic . The service and atmosphere is excellent. Wonderful staff the Manager Heather is so nice and her staff also. Thankyou for a wonderful experience monthly Massage Envy and Staff.
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July 2023 by Alexa Davies
I had Robert as a masseuse & he was wonderful. He explained the techniques he was using & provided tips on stretching/exercises to keep my back loose. I walked away feeling like a new person- highly recommend!
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May 2023 by Taylor
Robert was phenomenal! He took the time to ask me questions before, during and after, making sure my experience was the best it possibly could be! I highly recommend him!
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May 2023 by Cheryl Stewart
Kadi did my 90 minute facial and it was absolutely amazing! Best facial I've had in forever! She is one of a kind and just an amazing personality and so skilled when it comes to skin and facials! Will be returning and recommending to friends and family!!!! Thank you again!!!!
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May 2023 by Aaliyah Sims
I have been a member since October of 2022 and have consistently seen Shari for facials since the beginning. She is fantastic and always provides the services with great care and kindness. She’s made me feel so welcome at Massage Envy !
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May 2023 by Monica Skerker
Luba is wonderful. I felt wonderful after my massage. However, The front office and management at this branch is difficult to work with!
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May 2023 by Dawn Curcio
Shawn was professional and very nice. I was very relaxed and he gave me a perfect massage! I will request him the next time.
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April 2023 by Jeannette Brinson
When I come in for a session with Robert I know I am going to leave feeding much better when I leave. He is the best
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March 2023 by Desmond Jackson
Amy was attentive, knowledgeable within her craft and professional, as she provided the perfect cadence and touch during my massage session. I will certainly book another session.
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February 2023 by T Nap
I’m pregnant and fell the morning of my facial appointment. Called doctor and they told me to rest at home take Tylenol since I had pain and had a headache from fall impact. Called massage envy to explain and they took a massage from me since it was same day cancellation. No one asked -are you ok? No oh my gosh, I’m sorry to hear that! Just cold and rude. Would they rather I come in and have something happen to me and my baby? Asked for manager to call and no one called. I have been a member for years and years and pay for my mom as well but I will be cancelling my account. There loss!
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February 2023 by Rahkeem Dickerson
First time was great but the second time was average and the customer service was poor and pressured us to get a membership and sounded offended when we respectfully declined and kept questioning us asking why not and what’s the issue ? That was super unprofessional and made me and my fiancé really uncomfortable. Never went back again after that experience. In Victor by east view mall
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December 2022 by Mark Tornatore
Rachel is a complete professional and the consummate package when it comes to estheticians.Although I have only had a handful of experiences, I am thoroughly satisfied with the care she has provided to me.She provides a relaxing experience and her friendly demeanor completes the package.I look forward to many more visits to ME with Rachel providing my care.Thank you Rachel!