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January 2024 by Maggie Rivera
I’ve spent many months trying to find a salon that could meet my perfectionist needs, after relocating here from another state. After months of searching, I’ve found my home. The staff is amazing, price is fair, and the subject matter expertise is second to none.I highly recommend this place for hair extensions, color corrections, facials, and waxing!
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January 2024 by M DeMetsenaere
Gorgeous salon. Who doesn’t love an old style house. The employees are all great and very friendly.
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August 2023 by Alexandra Cummings
Had such a fabulous mani and pedi with Tatyana! My nails look amazing, and I loved chatting with her the whole time. Everyone at the salon is very nice and friendly, and the space is clean and comfortable! Highly recommend!!
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July 2023 by Hm J
Saw that they were doing the donation to the 22 a day for veterans suicide awareness and knew it was time! Ashley did an amazing job on my cut and color! I sent my Husband in today to get his hair and beard done and she knocked it out of the park again!! Thank you to the whole staff for just being wonderful!
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July 2023 by Sassy Doll
I went for a manicure and pedicure and the ladies were patient and it was good. They use more manual tools but that is usually safer for your nail. I'd go again.
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March 2023 by Sarah Smith
My daughter got her perfect short haircut at the college student price to boot.
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March 2023 by Kat Tyrrell
They do great hair! I’ve had my hair colored by Ashley, and I’ve had it cut by Rachel. Both of them are amazing.
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February 2023 by Alexandra Whalen
I want to preface by saying my stylist two months ago was wonderful. I am giving them a one star review because I was not given a reminder for an appointment made over two months ago. When I did not make it to my appointment (because I am human and forgot), I was charged $260. They would not allow me to reschedule without the fee and processed my card without acknowledging the fee or informing me they would be charging me at all for the mix up. This is a poorly run business and they do not value their customers at allEditing to add; I never once ‘screamed’; I did hang up because I was being spoken to in a very patronizing tone.As you can see from the below tone. I take responsibility for the missed appointment, I am simply expressing my viewpoint of their customer service. This is my personal feeling that they need to be coached on proper consumer engagement. Schedule at your own risk and be prepared to be spoken down to.
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December 2022 by Nicole Farrak
Meagan is absolutely amazing--she did my wedding makeup and hair. I was extremely vague on what I wanted but she nailed it! Her nail art is also amazing (check out her instagram), she is incredibly creative. Will definitely be going back to her for all of my beauty service needs
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December 2022 by Lauren C.
I went in over a month ago to have my hair styled for event. The stylist was new and seemed confident. I showed a picture of what I wanted. They were curls that would be done with a wand, so they would be big and wavy. What I got were curls that started half way down my head and were done with a curling iron and attempted to be brushed out. There was so much product in my hair, my hair barely moved. I was rushing for the event so I didn't have time for them to re wash and do my hair. I had to go home and wash it quick myself and quickly do a style to make it to a work event. I was charged $50 for a service I hated. I have reached out MULTIPLE times now about this and to get a refund but no one seems to have the respect or time to answer an unhappy customer. I have heard negative things about the staff and I should have known better. Very unprofessional.
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November 2022 by Rae Ann Ferris Mastrodonato
Amazing facial with Tatyana!!! Highly recommend! Best place I’ve been in Rochester!!!
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November 2022 by Jennifer Depew Ortiz
I loved my experience today with Tatyana.. she gave me an amazing anti aging facial , neck, arm/hand and leg/foot message She made me feel very comfortable I’ll will def be back ♥️
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October 2022 by Catherine Tepper (newanon16)
I loved my experience here on Saturday! Meagan was so professional and fun to chat with. I mentioned I hadn't been to a nail salon in 4 years and she tailored my experience and her methods to that fact. The end results were gorgeous and I felt great! It was such an awesome vibe, I even chatted and laughed with other nail artists while getting my French manicure! I would highly recommend Maxim and Meagan and plan to go back to get my nails done for other events in the future!
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October 2022 by Becca Fluger
Megan did a great job on my nail extensions for my wedding. She took great care and detail to making them look amazing! She was also very personal and it was great to chat with her as I got pampered!
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September 2022 by Kathryn T.
People there were super friendly and easily to communicate with. When I came in for my wax appointment and the lady (so sorry that I'm so bad with names) was so nice. She applied the wax on me and try to strip off. She paused to make sure I'm ok before she continued. I appreciate. Then let me know when I can come back for another appointment. It makes me feel welcome and very comfortable going there that I know I'll be taken care well by them Thank you!!!
