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December 2023 by Zach C.
Mark and Dave are scumbags. easiest simplest way to put it. scammers and only worried about making a dollar. scammed me and my ex fiancé into a unit by using an old line of credit that should have been closed after the purchase of my 3rd machine in 4 years. now I'm stuck with a 4th machine in 5 years that no one wants. their lack of knowledge on a jet drive is comical. no certified Yamaha mechanic. all of you would be better off calling me. I'm more knowledgeable than any of them there. 4 machines in 5 years and not a single dollar taken off anything. you guys do nothing for your customers and I am willing to show them that. I will be giving 25% discount to any Mcmillman customer to start earning your business. at BPM Jetsport we offer Oem quality repairs at your house, marina, or dock saving you the most valuable thing.... Time! give Me a call to get on the schedule and let me show you how sales and services should be done Properly. Thank you. Best of luck to McMillan marine but I personally will never be back And will urge all of those I know to get service elsewhere.
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November 2023 by Collin McKenna
Took my boat to mcmillan to get winterized recently. Everybody in there was great to deal with. Service is awesome. Want to give a special thanks to Nick, the tech that worked on my boat. Not only did he get the work done in a timely manner but he left my boat cleaner than when I brought it to them and he and Dave gave me pointers on how to keep my boat in good running order.Will only ever bring my boat to Mcmillan from this point forward.
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September 2023 by Nelson M
Dropped off my boat at McMillan Marine and everyone is awesome but my mechanic Nick is outstanding. As a new boat owner I very much appreciate the time Nick takes to explain all the things I need to know and watch for, as well the process of boat care during and off season. Nick is a rockstar! So glad I found this place, highly recommend to all
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September 2023 by David Atwell
I had the best Yamaha service for my 2017 VX Cruiser at McMillan. I did not buy my Jet Ski from McMillan, but after the dealership where I purchased the Jet Ski new refused to look at the Jet Ski (Preferred Powersports of Syracuse), I turned to McMillan in the Fall of 2022. Within a few days, McMillan estimated the problem and informed me that it was going to be a long, complicated and expensive fix. I authorized the purchase of the needed parts in Sept, 2022 and McMillian informed me that it may take until June, 2023 to get all the parts for the major overhaul that the Jet system required. Per their commitment, McMillian acquired all the parts and the repair was completed by June, 2023. When I picked up the Jet Ski, Mark McMillan reviewed with me all the parts that had to be replaced and what the probable cause was for the major problem. I have had a very happy summer of 2023 with 35 more hours on the Jet Ski with absolutely no issues. I strongly recommend McMillan for any watercraft service as their service team and the McMillan management sets the standard for outstanding service. I wished I had made my original purchase from McMillan.
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August 2023 by N Murray
Best place to purchase a waverunner in WNY.Thank you Mark and Dave.
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March 2023 by Dacia H.
Don't buy boat from McMillan Marine SCAMS! They are sucks! They sold me a boat that previously sunk and engine fire.
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October 2022 by First Last
Pros seem to know their stuff. Sadly they need to dredge as it's basically landlocked boat yard.
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October 2022 by John Mcnall
They work as a team, with just one goal satisfying customers one by one!
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October 2022 by Jamie Coppola
Awesome people. Great service. Very knowledgeable.
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October 2022 by casey welsh
We have used McMillan for spring and fall service as well as brokerage. Great service, easy to work with, and great group of people.
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October 2022 by Racer Z
After 15 years away....they helped me wonder why I ever left.....They bay is awesome. Plenty to poke around & see.
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October 2022 by Terry Sharpe
We've been having our boat winterized here for many years. Always quick & friendly service. Never a problem.
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October 2022 by Matt WB
Used them twice and been very happy with the service provided in a very quick manner
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October 2022 by Robert Pavel
Just purchased a boat from McMillan marine. They are awesome!! They communicated great through the whole process and were helpful in every way. They came in on their day off to mail paperwork to me. They put on lettering we wanted. Dave, our salesman even came back after they were closed to open back up when I ran late from work to let us pick up our boat late. Mark and Dave and the entire staff are a class act and we're a pleasure to work with. You won't find a better group of people. I highly recommend working with them.
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October 2022 by Mike Soregi
Recently bought a new Waverunner from McMillan. After a 1.5 hr break in ride I notice the rear end sitting a little lower than normal. Got back to the hoist and opened it up to find it full of water up to the top of the battery! I called McMillan the next day to see what could be done anticipating a long turn around due to the time of year and Covid shortages. Nope. They had me in immediately with 3 guys working to diagnose and fix the issue. Two and a half hours later and I picked it up and ready for the water. Turns out someone was sleeping at the manufacturing plant and forgot to tighten a couple important clamps. Hopefully good to go now.Hats off to Mark, Dave and the service team to get me back on the water so quickly!
