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April 2024 by Daniel Sepulveda
Great place! Friendly and very good customer service.My son got a nice tailored fit suit, for his dance. Facts!Can't wait to see the ONE we ordered.
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March 2024 by John Harrington
Customer service seems to be lacking at this location, do not recommend
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February 2024 by Robert Beaver
Friendly no pressure staff. Very helpful in selecting a new suit.
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February 2024 by Dustin Feely
Not a good experience here. Was not greeted when I walked it. Which wasn't a big deal. My issue was the salesman was trying to sell me the suit without really doing alterations. I wanted something nice and fitted and he only wanted to shorten the length and not do any tapering. I just didn't feel he had the knowledge to fit somebody correctly for a suit and some of his comments to try to get me to overlook the no alterations were almost insulting.
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February 2024 by Eduardo Diaz
I been waiting outside since 10am and store is still closed ?
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February 2024 by Christine Apple
My father and his cousin went in today to get suits for an upcoming funeral. Jon S helped them out tremendously!
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February 2024 by David Clement
I walked into the W ridge rd location looking for a reasonably priced suit. Walked out the door with just that. Kudos to store manager Jon Sherman
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November 2023 by Philip Haynes
Friendly, helpful, knowledgeable staff. Great product and reasonable prices.
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November 2023 by Tanya Nicastro
The guy in the white sweater didn’t even greet me when I walked in, he immediately said that’s not how I gave you the suit. I was returning on behalf of my husband with everything in the suit holder case. They need to learn some customer service skills. Don’t recommend this location. You can do better.
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November 2023 by Corey McAtee
Our daughter got married, our 2 sons were among the 7 guys in the wedding party. 5 of the 7 had problems with the suit fit, issues were across the board. Our one son was fitted in Texas (is in the Army), then flew in from over sea Friday morning to find the suit coat was 2 sizes too small and pants were 3" too short. Local store was understaffed and unprepared considering it was the day before the September wedding. This is a corporate problem as every step in the process was flawed. Definitely would not recommend the men's wearhouse for this service, they can not guarantee you will like the way you look!
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October 2023 by rocco mastrangioli
I needed to rent a suit,being an old nerd I was lost. The gentleman who took my measurements and gave awesome recommendations on styles and fit. A relaxed, friendly experience. The whole process easy.
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October 2023 by Jonathan Wood
Terrible service at this location. Was pushed to make order and purchase online multiple times while looking to be measured. Looks like a low end JCPenny inside. You're better off at Macy's than wasting time and money here. Anywhere is better service than here.
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September 2023 by Carlos Vargas jr
Very helpful with suggestions & ideas also courteous. Helped us buy a suit, tie, shirt for our son with alterations to the pants.
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June 2023 by Paul Dunbar
I recently had the pleasure of being served by Jon Sherman at this location in Greece for my wedding attire, and I cannot express enough how positive and remarkable my experience was. Before I came here I had a not-so-desirable experience in another Rochester location that made me feel uneasy about the whole process. From the moment I stepped into the store, Jon's hospitality, competence, and genuine investment in providing exceptional service were evident, even during a time when the store was short-staffed. Planning a wedding can be a stressful process, but Jon's calm and welcoming demeanor immediately put me at ease. Despite the busy atmosphere, he made me feel like an absolute priority. He took the time to understand the significance of this special occasion and went above and beyond to ensure that my needs were met. Jon's ability to tend to other customers while still making me feel like a priority was very impressive. He managed the situation with grace and efficiency, seamlessly balancing the needs of multiple customers without compromising on the quality of service he provided. Jon's competence and knowledge of Men's Wearhouse products were invaluable throughout the process. He understood the importance of finding the perfect attire for my wedding day, and his expertise guided me through various options and styles. From choosing the right fabric to suggesting accessories that complemented my ensemble, Jon's attention to detail and genuine investment in making me look my best were recognized. Thank you, Jon, for your remarkable dedication and for making my wedding shopping experience a truly memorable one!
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June 2023 by McGee4531
The $150 dress pants I bought tore 2 days after purchase. I went back and asked for an exchange. I was told "the best they could do is 25% off the next pare".I was "helped" by Leanne. She treated me like I was a street urchin.I do NOT recommend shopping at this place. I will NEVER be shopping with Men's Warehouse again. Avoid at all costs.