November 2020 by Jason Earle
Great selection. The store is neat and organized.
November 2020 by Jeremy Thompson
It's been my go to art and craft supply store for a while now. With AC Moore gone and the local shops closed down I don't really have a choice though.Most of the time I go in I can find what I'm looking for. Lately the store has been looking a bit picked over, but given the current state of things it's not their fault.Advice... Don't shop here unless you have a coupon or what you're looking for is on sale. Otherwise they are overpriced compared to other retailers.
November 2020 by Elmer Smith
Good assortment of craft supplies. Excellent COVID-19 precautions. Selection of frames would benefit from a few more wood or wood look items.
November 2020 by Bryen Singleton
Nice store found what I was looking for fairly easy
October 2020 by Sue Keating
There was no paint that I needed. The aisle was near empty and disappointing.
September 2020 by Adam Wamon
not a very pleasant store to shop at. could not locate any staff on the sales floor to ask questions to. ended up buying 4 items. only 1 was able to be used. ended up throwing away 3 items that were the wrong size, because the package of small items had been opened...I could not make my crafts with no supplies. very let down with this location.but, as common in Monroe County, customer service is the last and least important aspect of business.oh well, they made some cash and profit. that is what a business if for. I just wish that customers mattered....stay safe y'all.....and find a better store that is interested in customer service, as well as sales and marketing profits.
September 2020 by brianna wilder
THEY SOLD ME A RETURNED CIRCUT JOY THAT THEY NEVER EVEN CHECKED TO MAKE SURE THE PIECES WERE THERE. Just ordered a brand new cricut joy so excited to make projects tonight with my sister while I am in town and when I opened my box the power adapter was missing the cord to plug into the wall, and my mini project that comes with the system was already opened as the open me sticker was already peeled. I would never recommend this location.
September 2020 by Sherrill Barlow
Always have what I need at a great price and the staff is friendly.
June 2020 by Jordan Pinson
Just restocked everything and huge price cuts due to being shut down for so long with the pandemic. Employees can help you find products they don't have at sister stores and help find coupons as well for you if you ask. Has everything for your home projects.
June 2020 by Josh Reiss
Lots of crafts of all types, can easily find a random craft you'll enjoy to make with the family or friend
June 2020 by Moira Cunningham
I always find everything I need. Great picture framing services.
March 2020 by Danielle Ricci
I love Michael's! They have fantastic customer service and they always have what I need.
February 2020 by Anna Nicpon
Great place’ friendly service!
February 2020 by Nancy Roberts
Michael's has the best floral dept. Over all I feel their product quailty and prices beat out their competition hands down. Its a great store. Employees are helpful and happy! Definitely a plus!
January 2020 by Cheryl Johnson
I walked the entire site twice and couldn't find an associate to help me. I finally went to the custom frame department and the young lady not only suggested items but also helped me find each item for my project. During our time walking throughout the store, didn't see another associate. I am grateful she took the time away from frames to help me.
January 2020 by Lori Lamey
I'm quite pleased with this Michael's. It is always clean and neat. I can find what I need pretty easily. The employees are always nice. I usually forget my coupon and I tell them at the register, they always give me the discount anyway. I never come out on empty handed when I go to this Michael's.
January 2020 by Syl Wawia
Me and my mother have went to this store on 3 different occasions within the past 3 weeks and received horrible customer service on all 3 occasions. We are doing the floral arrangements and other items for my wedding, have spent hundreds of dollars at this store and since we aren’t finished our crafts, I will be driving to Webster or Pittsford just to avoid employees at this store.
January 2020 by Christine Newcomb
The employees are always nice. Store is clean and items are always displayed neatly. Only complaint is that I'm a yarn person. Not much of a selection for yarn. Mostly the fancy expensive things.
January 2020 by Brian Vogler
Good store for arts and crafts. Many other decorative items too.
January 2020 by RITA J.
Nice store, price range can be very inexpensive. They have lots of sales! And different craft needs.
January 2020 by Rose
I always love what they have in the stores. I buy my son a bunch of art projects from here.
January 2020 by Sylvia Diaz
Love this store they always have good discount coupons.
December 2019 by Caryn A
We stopped here to pick up art supplies for a teenager. The associate was friendly and helpful. The selection was reasonable. The associate also took the time to look and see if additional items would be in stock with their next shipment. The lines were crazy long, but it was holiday season.
December 2019 by Louann Serusa
I went there to get yard to make an afgan. I found what I needed and to my delight it was on sale. It was busy because of the holiday season but the staff was organized and pleasant. I was in and out easily
December 2019 by Heather Horn
It has a good selection. The store can feel a bit cramped. Location is next to the mall but doesn't connect with it from inside the store.
December 2019 by Kim Tunnell
I purchased a beautiful 2 foot Christmas tree for my office. I only paid $8.00 for it. I have received multiple compliments. It looks real. All that's missing is the scent of pine.
November 2019 by Art Crego
It's a craft store! About 98% of the time you can find exactly what you're looking for. Hopefully they will stick around and not go out of business like the Moore place is doing. Always check online for coupons!
November 2019 by Marge Alwardt
love that store I got all my Christmas crafts
November 2019 by Shari Arndt
Love this store. Just wish there was more silky realistic flowers to choose from. There's always the cheaper fake looking flowers. I know the silky realistic ones cost more, but those are the most beautiful and the ones I am looking for. It's nice to be able to get them from Michaels.
November 2019 by Victoria Erquiaga
Great layout and lots to choose from. It was very easy to get an associate to help with my needs