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February 2024 by Janine Rella
Dr. Bender is amazing. I love all of the staff. I have 2 big breed dogs. One of them walks in and loves energies. The other dog is anxious about everything. They take the time with him to calm him down and make the process less stressful.
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January 2024 by Alyssa Staggert
I went to MVH with my mini goldendoodle...7mos to get spayed..Dr told me maybe I should go somewhere else v3cause I declined the heartworm and flea/tick vaxx...wow...so disrespectful ?...don't go there!!! Office staff very nice, professional ?
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January 2024 by M B
Everyone who works here is so incredible. I feel so lucky that my cat-son is a patient here.
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December 2023 by Rowi_7
Worst Place To Take Your Dog They Almost Killed My Dog I Don’t Recommend This Place To Anyone They Are Also Very Expensive I Didn’t Pay My Bill Cuz They Told Me It Was There Fault 2 Staff Members Even Told Me That They Wasn’t Gonna Charge Me Because It Was There Fault My Dog When In Happy And Healthy And Came Out Almost Dieing Cuz Of Them I Don’t Need To Pay My Bill After Almost Killing My Dog Plus I Had Already Pay For My Visit The First Time Why Should I Pay Again (THESAMEDAY) After It Was Ya Fault They Try To Double Charge Me For The same Day Visit And For Something They Did
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December 2023 by Carmen Sanchez
They use to be a good place ?not anymore….expensive and not doing their best with the animals ??
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December 2023 by Laura Sanford
The staff was very friendly at first until it was time to check out. I was quoted one price in the exam room literally 15 min before checking out, and then they told me another price when I checked out that was more than originally quoted. When I questioned it, the staff got nasty and had an attitude. The vet was nice, knowledgeable, and took care of my puppy but I will not return as I don't do business that way and I don't appreciate their unfriendly and unprofessional attitude when I questioned what their vet tech told me.
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November 2023 by Theresa “Tee” Harris
I love taking my dog there. It's Under New Management now. The prices are a lot cheaper then any other place I've been to. They are very professional and caring..?
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November 2023 by Ashley Paxton
It's very reasonable prices and very nice nurses and doctor
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November 2023 by rafaela santiago
Nice and quick
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November 2023 by Ashley Swartzenberg
Used to be a good place not anymore. They are greedy. I been going for 12 years for my pug who now has a tumor.Making an appointment has been impossible. I call and get told I need to call to get a same day appointment. I can’t do that I need to work and have kids schedules to accommodate I can’t take off work in hopes to get an appointment. I ask to book ahead, one business day. Get told it will cost 115 to make an appointment!!! I AM NOT THROWING MONEY AWAY TO SIMPLY MAKE AN APPOINTMENT. And I can’t book out two days, I need to call another day. What?? Most responsible people do book appointments ahead they need a better, more reasonable booking system.Anyways, I needed to book a new vet for FREE and pay at the appointment like it should be for my senior dog.
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October 2023 by Pamela Skinner
All three of my babies are seen here. The moment you walk through the door. Your loved ones are treated with care. The pricing is extremely reasonable. The service is excellent. I trust my babies are well taken care of.
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September 2023 by Grace Babcock
I went to Midtown with my two kittens. I sent all of their records ahead of time and the kitties already had 2/3 of their shots.. Midtown told me they needed to get their second shot redone because of the amount of time that had passed (I had communicated the date of their last shot when scheduling, they told me the week I needed to come in) The vet was very apathetic towards my concerns with pricing and how we would now have to pay for two more shots when 2/3 were supposed to be included in adoption fee. These are my first cats and I was quite anxious, wanted to make sure I was doing everything right. It felt like she couldn’t care less about me or my kittens, the only topic she seemed to have any interest in was borderline shaming me for being concerned about pricing. Cancelled my appointment for their 3rd (well now, 4th) shot, went to Pittsford and they spent 10+ mins going through records and told me they were all set with shots!! Midtown was going to charge me $70+ for shots they didn’t need! Overall, the care and compassion needed to make me feel like my kittens were well taken care of was not there at Midtown, I would not recommend.
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August 2023 by Fred Lowe
Professional Speedy service attention and detail and friendly manner was appreciated
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August 2023 by Nuvia Soto
My experience was awful, it was a rainy day and I arrived 10 mts late to my appointment and the receptionist told me that I have to pay extra 30 dollars or reschedule my appointment. I told her that I was sorry because it was raining and the traffic was terrible. She just said that I have to reschedule and that include to start the vaccination of my puppy from the beginning. I was so annoyed and I felt that they don’t respect their clients and were looking just for extra money. The front desk lady have a lot to learn about customer service.
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August 2023 by Margie Margie
My Yorkie/ Shih Tzu mix is new to this vet and I must say the staff was very professional and kind. They were gentle with Harlem and addressed all my concerns.