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March 2024 by Michael Toomey
It was horrible nice guys but so unprofessional kept my vehicle for 3 days for one pipe then my mirror Is broke off tells me he gave me discount because he broken it is against the law to drive with outf he never fix wants me to fix told me he gave me huge claims discount 300f got one pipe it was a joke
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March 2024 by Jake Cunico
I would recommend this place to anyone I had my wheel bearing done there yesterday and it was such a fast process and the manager Brett was amazing and very knowledgeable and helped me understand how the bearing went bad and checked over the rest of the car for me if anyone needs any work done there make sure to ask for Brett.
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March 2024 by Erica M
They have amazing customer service, extremely knowledgeable and the assistant manager Bret was one of the greatest i will definitely come back for all the services they provide?
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March 2024 by T C
I bought 2 tires and asked them to replace the bald tires that wouldn’t pass inspection. Instead they replaced tires that still had tread on them, they then “can’t find the ones they took off”. Now I have to buy 2 more tires…. I got a second appointment and gave the shop another opportunity to balance the new tires. I get the car back and it still is not balanced. Shaking wobbly steering wheel shake above 45mph…Finally got thru to a human at the 800 number and they told me to take it to another shop for diagnosis that I would have to pay for and submit paperwork to them via email. This place is a joke. My car is a 2021 how is this so difficult?
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February 2024 by joyce riley
I was in and out quickly and serviced at my appointment time. Big spenders were not put ahead of me as with other places
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January 2024 by Preciouis Gutierres
Went to Walmart thy tried to take me out by telling me to go to pet Boys or Monroe tire to loosen up my lug nuts I didn't know that what the manager was telling me to do was dangerous and could possibly kill me I went to Monroe tire and I told Chris what the manager at Walmart told me to ask them to loosen my lugnuts because Walmart couldn't get them off Chris said that is dangerous we can't do that.Thank you Chris from Monroe tire on east ridge rd
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January 2024 by Lynn Wapniewski
Chris and staff wereAmazing!Got me in super fast. Price was right. Definitely would go back. Thank you! ?
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January 2024 by Noelle Lindner
My mom took her car in for an inspection and left with almost a 1600 bill and her car was still not inspected. When she brought her car in it did not have a check engine light on but when she left it did and they told her they could not fix it. I feel they took advantage of a 80 year old lady. I feel she should get her money back. Not happy at all. I live out of town and I'm now having to take days off to get my mother's car fix.
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December 2023 by Myr C
I came to this shop for an inspection and oil change. Omar who was helping me at the time, was very efficient and got me out of the shop in no longer than about 30 minutes. With me not having much knowledge on cars, Omar was extremely patient with me and was very helpful with every question I had. I am glad I finally found a shop that gives nothing but good customer service and gets everything I need done in a timely manner!
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December 2023 by Luisa Bermudez
Very good service, excellent employee communication and cordiality. It is the best place to take my car.
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November 2023 by Alyssa Zaidel
Abe abd Ezekiel are awsome! Very kind helpful and professional. A different store turned me away due to under being under staffed and although they seemed short handed aswell they were able to get the job done for me! Thank you!!!
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October 2023 by Ro O'Dell
The manager at this location, Omar, is absolutely top tier! This is the second time I've been to the East Ridge Rd shop, both times last minute oil changes. My service was quick and efficient, even without an official appointment. Omar is so great at explaining the things I needed to get done, and so patient in doing so. He never makes me feel incompetent like many other mechanics have in the past. Thank you, from the depths of my heart.
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September 2023 by Crystal Sands
After having a horrible monday and more than one car shop Omar from Monro tires saved the day this shop was professional and helpful they fixed my car and will be my new mechanics. I have other work that needs to be done and the quote they gave me was much better then Mavis ( who by the way saw a female and tried to over charge me). I'm so grateful that I pulled in here today to get my car worked on. Thank you so much guys for making my car safe again.
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August 2023 by Takashi Endo
Came in for a tire change and Abe did everything he can to help me out. Great location and great people. Highly recommend.
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August 2023 by J G.
Professional and efficient staff. My vehicle was completed correctly and in a timely manner Thank you mm:) Great prices, communicating kind staff. Highly recommend this place.
