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August 2023 by Mac Jig
Unfortunately I had a flat tire over the weekend. I was trying desperately to find a place that was still open and willing to take me in late in the day to fix the flat. Nobody was able to do it but Tire Choice in Greece, NY tried hard to make it happen. They just could not do it but got me in on Sunday to get it done. The counter person (Michael McKenna ?) was courteous, professional, polite and top notch in his customer service skills and really made me want to come back for my future car needs. Besides fixing my tire, he also gave me an oil change and changed a bulb in my headlight. It really was an A+ experience and glad that Tire Choice is now on my list of preferred auto repair shops to go to.
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July 2023 by T M
I recently moved to the Rochester area and have been so impressed with Tire Choice in Greece, NY. The manager, Joel, provides exceptional customer service every time I visit.Yesterday, I called because I was having trouble removing a stem from my lawnmower tire. Joel told me to bring it in today and he fixed it for free! I couldn't believe he took care of it and then didn’t even charge me? That's what I call great customer business.With so many auto shops on West Ridge Road, it would be easy to go elsewhere. But why would I when the staff at Tire Choice care about my needs and go above and beyond to ensure I'm satisfied? The personal attention I receive from this company is unmatched. The first time I went there a few months ago I had a great experience. Now I know it’s common practice by this location.From scheduling appointments to completing repairs, Tire Choice makes the process easy and pleasant. If you're looking for outstanding service at fair prices, I highly recommend Tire Choice in Greece, NY.
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June 2023 by Daniel Mccanney
Went here after being turned away by two other places last Tuesday (one of which I had an appointment at) to get my brakes fixed. It was done in a timely manner and I can't really complain about the price. Michael did a great installing all of the new parts and everything is running smooth. Will definitely be using these guys again for future car maintenance.
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June 2023 by gerry frumusa
Tim and Joel are doing a great job bringing this new store online with new management and capable staff. They did a great job on my 61 vette and my Mercedes slk above and beyond the call of duty.
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May 2023 by Nick Gentile
Andre at the shop got me taken care of quickly and professionally. Good quality work and fantastic turnaround time. I'd come back for any tire concerns without a second thought
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May 2023 by Cathee Christie
Very welcoming. The Manger is a very good change.
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April 2023 by Brandi Bower
This shop is under new management. My first time going and service was great & informative. Explained to me what needed to be done, and gave me a estimate prior to working on my vehicle! Definitely will come back.
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March 2023 by Brandi B.
This shop is under new management. My first time going and service was great & informative. Explained to me what needed to be done, and gave me a estimate prior to working on my vehicle! Definitely will come back.
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March 2023 by JaQuesiah Dillard
Great Customer Service! And I will tell anyone I know to go there, all my questions and concerns were answered. I left feeling great about my choice of choosing to go here.
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January 2023 by Jay Thompson
Great price and in and out service. Definitely will get all my tires from them from now on
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December 2022 by Lynn Morrissette
They gave me great customer service I’m bringing my car here every time I need maintenance mike and the crew treated me right
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September 2022 by Ana Gonzalez
Not happy at all. They told me yesterday they would keep my car till 6pm today. They called me after 4 to pick up my car. They knew I had to walk to pick up my car so I walked all the way to Mr. Tire got there at 5pm to find out there closed. They never told me they were closing soon. They could have given me courtesy call but they didn’t. So I had to walk all the way home. Which took 35 minutes to get there. Side note if your supposed to close at 5pm someone still should have been there till 5pm. It look like people left before 5pm. Bad service can’t trust you or the work did.
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May 2022 by Dan McElwee
Had a great experience on Sunday so thought I should leave a review. Had an issue filling up a tire, thought it was a flat or a slow leak. Brought it in Sunday morning at 10 and was worried that I'd end up sitting there for a couple hours until they could look at it. Instead they took me right in. The young man (forgot to get his name) working the counter was extremely polite and friendly, and explained everything in detail. Turned out it was a bad valve core. They had it fixed in a manner of a couple of minutes and didn't charge me anything at all. Any time you can go into a car shop and have a problem fixed and/or diagnosed for free that's a definite winner. I always feel like I'm totally at their mercy to be honest and upright. The tire in question was one I had purchased from them, but honestly he didn't even ask or check, so as far as they knew they were doing the service for free on someone else's tire. Gives me great confidence in using them in the future.
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May 2022 by Gregory Simmons
Was told by Mavis I would need $2,100 in repairs to pass NYS inspection. A friend recommended Tire Choice and I was able to pass with $230. Andre and Mike also took the time to explain what needed to be done and why and what should be done in the future. The workmanship was great and timely. This Tire Choice location has my family’s business. My wife and I have been back a few times and the experience, savings and speed have been the same each time. Shout out to Ken, Andre and Mike for job well done!
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May 2022 by Audrey S.
Today I had an appointment at 4:30,The service was prompt and courteous. My oil change is usually 25 to 30 minutes at this place ? NOW ITS A 100% IMPROVEMENT. IF YOU WANT QUICK AND EXCELLENT WORK GO TO TIRE CHOICE, I WAS IMPRESSED!!!!!!???
