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August 2022 by Big RICK
They wanted to charge me $8.80 to cash a check drawn on heir bank. F M&T and their greed! I will never do business wih them. This is after wating in line for 10 minutes because only one teller was working. Update why would I waste time contacting M&T. I have cut my losses and informed all my customers that effective immediately I will no longer accept checks from the greedy bank M&T. Again F M&T bank and their greed. I will keep using a credit union and not greedy banks.
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February 2022 by San Dee
Terrible. Can never be reached over the phone. Dispute filed 1/12/22. Have letter that's says it's credited. Not credited as of 1/31/22. Locked card, and they still let a transaction go through. Next step is Consumer Financial Protection Bureau. Even reached out to CEO. Non communicado. Pathetic. Update. So it looks like things are going in the right direction. Part of the issue is solved. I appreciate that. We will see.
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December 2021 by whod regenes
Moving on to another bank. Tried to work with them at this location getting a Mortgage. No dice. The employee who deals with Houses is only there Tuesdays/Thursdays and wouldn't return my calls/emails. I work 15hr days Mon-Thurs, did not want to work with me around my schedule or set something up. Not a problem.
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May 2021 by Mike Richards
Very professional and friendly employees. In and out very quickly. Our main bank for all our banking needs
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October 2020 by Adam Antine
Friendly faces and quick service.
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November 2019 by S G
Friendly faces and quick service.
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August 2018 by Jon B.
Stopped at this branch today as I had a CD renewing that I needed to add funds too. Easy to get in and park, front door takes you right into teller line. After sitting for a bit and waiting for a platform person I was helped by Derek who was friendly, processed my transaction, and wished well. Although I could see other platform personnel, no one seemed to be helping people waiting for help with their accounts. The teller line however seemed to be moving and the drive thru seemed to have no one at it. For a consumer bank, it was ok.
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November 2017 by Elk Hunter
Great customer service, very professional
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October 2017 by Trevor E
Had good luck with them untill my credit card was hacked. It took several calls to fix it but it did get done and i got a new card in a week. My mom has been using MT bank for over 20 years and cant say enough about the customer service in the branch. We both hate the automated system when we call in and it seems like a waist of time
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June 2017 by Amy Young
Convenient location. Experienced staff. Highly recommend
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December 2013 by Candice Moyer
The customer service at this M&T Bank is by the far the best I have encountered!!! I am there weekly for business and personal transaction and highly recommend this bank and branch.
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April 2012 by Gregg S
The staff here are great Mike, Janet, Tango, and Nick
