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February 2024 by Riot Hawkins
Very knowledgeable, but not customer friendly
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December 2023 by Sharon Lee
Everyone here is so nice, ESPECIALLY Ross! He's my personal auto parts guy!!!?
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November 2023 by Treasure Me
Short chunky little white guy…. Very nonchalant. He hates his job. You can tell. .He wasn’t happy about taking back an item I didn’t need. Part was kind of heavy didn’t even ask if I needed help or anything just slammed it down when he brought back the right item …I paid. Then I asked,Are you going to help me carry this out this is heavy. He looks at me and looked the other way. It wasn’t even busy in the store. I was the only one in the store. For a woman to carry yes it was heavy. My side started hurting when I got it into the car because it was heavy definitely for me. But an act of kindness never hurt anyone and doesn’t cost a thing! I know when I go there to pick up something else again I would rather deal with one of the other gentleman’s. I don’t have to deal with the bad attitude and poor customer service. He’s just someone I don’t want to deal with in the future. If there’s no one else to service me I’ll just go somewhere else. Simple as that!!
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November 2023 by Anthony M. DelleFave
Post your receipt, in case you need your Battery warrantied..
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September 2023 by Melanie Medina
They were supper friendly and had the part ready for my purchase.
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July 2023 by Elizabeth Carpenter
I will be using this Napa from now on. The guys that work there were super helpful. I needed rear brakes, they got me the parts I need, didn’t try to upsell me into stuff I didn’t need. They even helped me get a discount I didn’t know they were having a bucket sale. It was super fast and easy going there, cheapest prices around (I know, I called a whole bunch of parts stores.) if you can’t go to a larger warehouse type parts store and you’re looking for simple parts and easy shopping, go here.
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October 2022 by Tasha Coleman
Good parts for your ?car or ?truck
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August 2022 by Review Asaurus
Girl at the counter says you don't take used oil for recycling?
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August 2022 by Richard Pasquarella
Mark has picked a great looking staf, so sad thay no nothing about selling auto parts. Haven't been there since 2018, bought a new Jeep. It's off warranty and I needed parts, what happened to all the good parts know how? No help from Mark, don't hide in the back. Call your customers.
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July 2022 by Mark Goldberg
Applied online, spoke to mgr about being an experienced driver,and he said he would call me back when I drop by cuz he had a conference call.Needless to say never called back and it's been well over a week so he must really not be in need of commercial drivers oh well. If the manager of the store sees this I've also found a new position and thank you much
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June 2022 by Marry Austin
I can share with you right now that the last time here was not the last. Fantastic service in a fantastic store.
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June 2022 by Zach P
I was referred to Andrew at this location, he was very helpful and professional! Thanks Drew!
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February 2022 by Scott S
Really good staff in this store, very people focused and a tremendous help to me when I had been treated rudely by an employee at NAPA 4659 West Ridge Road.
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February 2022 by Blase Theodore
Very good peeps, who went way out of their way to be helpful. Even as they were closing down, they saw that I was in a jam, and they stopped what. they were doing to really help me get everything I needed sorted. Recommended.
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February 2022 by Hamza Hussein
Bought a filter wrench there for $58 and found the same tool at harbor freight for $8. Tried taking the wrench back for a refund unused with the receipt and they refused to take it back. These people are unprofessional and have bad customer service. Went to the other Napa store on lake ave to return it & they refunded my payment with no problems.