Pet Supplies Plus Chili is described by customers as having amazing, wonderful, kind, lovely, patient, helpful, knowledgeable, and professional staff. The customer service is frequently rated 10/10, with specific praise for the grooming staff and the floor staff. The grooming salon is noted as being very clean. The store reliably has the supplies needed for a variety of pets, including furry, scaly, and feathery friends. Customers highlight the wide selection, including natural and made in the USA products. The business effectively resolves errors, with staff members going above and beyond to fix mistakes. Services like autoship are recommended. Overall, the store receives high recommendations for its excellent service and product availability.
Great staff & very good inventory. Often offer discounts on their products.
August 2026
Staff is friendly and helpful. Store is clean and well stocked.
July 2026
Great store, employees are very friendly and helpful. So many choices. This new store is much bigger and has so much more to offer than our usual store. Very pleased.
