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May 2023 by Amanda G.
Hannah in the fish department is awesome, always informative and helpful. Great customer service and you can tell she really cares for the fish, she's always taking good care of them when I go in there.
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April 2023 by Trisha W.
Dying hamster in the front cage. The hamster had a huge bloody sore on its butt and was curled up in a ball breathing rapidly. Doesn't look like there is any care for this poor little hamster. Animal care needs to be top priority, not sure it is
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April 2023 by Sarika Singh
Brought my 4 month old dog in to this clinic. He was given 2 vaccines right at the door and we were sent on our way. No physical exam, no questions asked about his health. If you want the bare minimum in pet care, this is your place.
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January 2023 by Jenifer Marie
Quick, efficient and caring.
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December 2022 by Jenifer Herendeen
Quick, efficient and caring.
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October 2022 by Melanie Collins
Easy enough to book an appointment, but be aware and speak up if you feel like maybe they missed something… and be pushy about them checking.I brought my dog in here because her regular vet was booking MONTHS out for routine things, and I went over everything I needed for my dog with the person checking us in: 3 vaccines, and a 4DX. When she was called in for her appointment, I watched and I was very sure they only gave her 2 vaccines. When they brought her out to me I asked TWICE if she received all three, and listed them to reinforce exactly what she was supposed to get. The vet assistant assured me, twice, she had three.Well, I got home, got the email with her records, and turns out she DID NOT get three vaccines, and only had two. I was right, and I was ignored at the clinic. They didn’t offer or bother to double check things before I left.So I called, they confirmed it had been put in wrong, and I had to turn around and drive 20+ minutes back to the clinic to get the vaccine they were so adamant she got, when she did not. Then drive another 20+ minutes home.I’m very annoyed with the inconvenience it caused me both in time and gas, when it could’ve easily been avoided had they just double checked when I had asked TWICE about her vaccines.Will I use their service again? Probably, because it’s convenient and less expensive. But I will absolutely be watching while they have my dog and demanding they actually check before I leave if I have questions.
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September 2022 by Jamie Hyde
They offer vet services by appointment, handy
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January 2022 by elizabeth kane
Easy in and out and the whole safe is dedicated to the animals and their owners
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September 2021 by Mariah H.
Really great experience here with one of their groomers. I have a five year old rescue dog that has been with me for six months. He has very short hair so I only needed nail services, and she was able to do a trim and use the buffer even the first time I brought him in when I had no idea what to expect behavior-wise. Had a horrible experience with a different groomer at a different location, so unfortunately I cannot bring my dog back, but just wanted to shout her out. No complaints about this location. Would definitely recommend to others, at least for nail trims.
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August 2021 by Ashley Bardun
Always love coming here for my fur babies..
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April 2021 by Marissa N.
The store up the street didn't have a leasg to walk two dogs....walking two dogs can be a circus. The cashier was fairly knowledgeable but also quick to ask a coworker for the location of the item. I picked up a few other things and unfortunately got charged double for one of them so I'll be returning.
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December 2020 by Kristy G
Fast service, kind and reliable.
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July 2020 by Anthony P.
WORST dog grooming, DO NOT USE! Unfortunately, the coronavirus put our dog groomer of 14 years out of business. We decided to try Petco Pittsford for our 1 year old goldendoodle. It took Petco over 5 hours to cut our dogs hair and based on the results it probably only took them 20 minutes. Our furry & fluffy friend was completely shaven, including his bushy tail. They literally just took the clippers and shaved everything off. We have never been so disappointed picking up our dog from the groomers. Typically our dog(s) take 2 to 3 hours max for grooming, 5+ hours is ridiculous. It was obvious our dog hadn't been let outside for a break either based on how he immediately did #1 & #2 when he got outside. Makes me believe he was likely left in a cage for most of the 5 hours until they got around to him. Absolute joke and amateur hour. I guess you get what you pay for going to a national chain. Will never eveshop at Petco again let alone use them for grooming. UPDATE: 2 weeks later and no response from Petco. Since getting this haircut others have told us they have had similar experiences. The 5+ hours of your dog waiting in a cage with no water or bathroom breaks appears to be their normal practice. Groom at your own risk!
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December 2019 by Cathy Mc
Didn't eat there only a cocktail, lots of gray hairs great place for the elderly
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December 2019 by Jennifer D.
Always have a great grooming experience here with my dog Daisy. Whether it's just for a nail trim or a full service - wash, cut, nails, etc. Misty has groomed Daisy twice and she always comes out looking great. And some of the other groomers there have trimmed her nails. I've also had a great experience at the puppy training classes and puppy playtime with Alex with my other dog Maxwell.