-
November 2023 by John Sullivan
My experience at Twelve Corners Apothecary was terrific. The staff was so kind and professional.
-
May 2023 by Carolyn Shaw
Always helpful. They carry the best supplements and can order them in stock, as needed.
-
February 2023 by patrick sullivan
Great compound pharmacy. Super friendly and knowledgeable staff and quality products. Very happy to support this business that has been locally owned and operated in the area for decades. Great job!
-
January 2023 by mr p
For a compounded medication: 12 Corners would not submit to my insurance for a coverage check, but another pharmacy would...Here is a description of what was involved with both attempts so you can judge for yourself...Experience at 12 Corners: The staff at 12 Corners gave me a form to submit to my insurance which had incorrect itemizations on it. I had to make several calls to my insurance carrier to determine what was wrong on form. Then I called 12 Corners to explain the form they gave me was incorrect. They explained that the system they use to come up with the itemizations was not working as expected, but I could pick up a corrected form next time I come in. I then resubmitted to my insurance only to find it was not covered. Lots of work and time on my part to get to this point, leaving me with a suspicion that 12 Corners is not setup to properly handle insurance claims in an efficient manner. So I thought I will try elsewhere.Experience at another Pharmacy: I called a pharmacy located at 5110 Main St. Williamsville NY and gave them my prescription identification, they called me back in 27min to let me know it was not covered. Very simple and easy.You decide.
-
January 2023 by Mel N.
Very helpful, efficient Pharmacy. I had to get some vet medicine and being out of town I was not familiar with the pharmacies in Rochester.Being open Saturday morning was a plus!I parked in this parking lot and walk next-door to the pharmacy This particular medicine had to be compounded so glad they were open on Saturday! My puppy feels better because they were able to fill my prescription so fast! Will definitely use them again hopefully not soon because I don't want to need more medicine anytime soon .
-
September 2022 by Maureen Jones
I get supplements for myself and my dog here. Lovely and knowledgeable staff and pharmacist. They are the best!
-
September 2022 by S.W. R.
Wonderful pharmacy that makes up phenobarbital med for my cat that he loves so much he licks the top of the bottle and the cap so as not to miss a drop!
-
June 2022 by Linda Houston
I asked a question online through their website and they never bothered getting back to me.
-
June 2022 by Patricia Cutulle
So helpful in providing a necessary dog medication. Nice staff.
-
January 2022 by Jo MV
Shop items lean more towards eastern medicine and herbals available online. I once bought some packets of individual doses of capsules that were supposed to help those with gluten intolerance. I later saw that the packets said “Not for individual sale”. The pharmacy offers compounding which is only available in 2 or 3 other pharmacies in the county, but they don’t do any insurance billing AT ALL. Everyone who works there is kind enough, but the most problematic issue is that the entire building is completely inaccessible. Both entrances have several outdoor cement stairs. They are kind about accommodating those who can’t navigate the stairs when coming out to your car, but fail to acknowledge that the lack of accessibility is a problem. I’ve mentioned it several times and was once told that they did a study about putting in a ramp but it was “too expensive.”
-
January 2022 by Jo Meleca-Voigt
Shop items lean more towards eastern medicine and herbals available online. I once bought some packets of individual doses of capsules that were supposed to help those with gluten intolerance. I later saw that the packets said “Not for individual sale”. The pharmacy offers compounding which is only available in 2 or 3 other pharmacies in the county, but they don’t do any insurance billing AT ALL. Everyone who works there is kind enough, but the most problematic issue is that the entire building is completely inaccessible. Both entrances have several outdoor cement stairs. They are kind about accommodating those who can’t navigate the stairs when coming out to your car, but fail to acknowledge that the lack of accessibility is a problem. I’ve mentioned it several times and was once told that they did a study about putting in a ramp but it was “too expensive.”
-
October 2021 by Andrea H.
The people here were very friendly and helpful. We needed a compounded medicine for one of our cats, and they were able to get it made quickly and with a flavor that meant the cat doesn't hate it quite as much. It's a liquid in a bottle that you use a dropper/syringe to get out. They showed us how the bottle works with the dropper/syringe. I am only taking a star off because their bottles are almost impossible to open. We have to use the back of a hammer to get the top off. I don't know if they have an option that is less difficult for homes with no children, but if I ever get medicines from them again I will ask.
-
August 2021 by Jaime Westbrook
I am so grateful for the service and medications available at Twelve Corners Apothecary. My primary care physician had not worked with them before, but the process was very fast. The APNO was an absolute lifesaver for me, it has helped resolve all issues I was having with nursing my baby. Could not recommend more.
-
July 2021 by Greg Speranza
The nicest staff and top-notch service and products; cannot say enough great things about this pharmacy.
-
May 2021 by Christine Nail
They always do a good job on compounding meds for my pets. Friendly and helpful.