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March 2024 by Maraya Polo
Healthy experience! The consumers serve is expetecular! Super professional, the people at the desk and the training person they focus on the people so nice. The installation and the differences machines make real gym!! I feel so happy to use all machines, Thanks for helping me know more about this opportunity, healthy progress with my life!.
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March 2024 by David Zawalski
Clean and well maintained. Staff is very friendly.
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February 2024 by Paulette Johnson (cherripj)
It's Walmart. I went in the self checkout line I had a bag of salad & 5 bananas and greeter who didn't greet me when I came in held out his had for my receipt. I gave it to him as I'm talking to the security guard like I would steal salad & bananas. Besides he saw me doing my whole transaction. I spent more money outside giving a man a couple $ so he can get a meal.
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February 2024 by Paul Johnson
I bring small back pack with specific cable machine attachment and bottle of water . Planet Fitness employe tell me to put it in the locker. I explained I can't finish my workout without my attachments. But he said no back pack inside the gym. However there was other people with a bags nobody ask them to put it in locker room. I been using World and Gold Gym in the past never have a problem. I tried Planet Fitness because it closer. But I wil never go there again. Worst gym in my experience.
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January 2024 by Tim Davcev
Friendly staff, clean location, there’s almost always a machine open for me to use, which is nice. This is my first time back in a few years, glad I came back.
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January 2024 by Warrior Goddezz
Restrooms showers changing area is usually well kept.
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December 2023 by markell mims
Had a nice special on membership nice atmosphere an very clean
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December 2023 by Charles Hewitt
Outstanding club and very friendly staff. The equipment is always in excellent condition and is exceptionally clean, as are the locker rooms. It takes a tremendous amount of work to keep a club this size in this condition, and I drive past three other clubs to come here. Highly recommended!
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December 2023 by Estefany Marin
Muriel is an Unprofessional manager, Rude and with not limits! Very disrespectful approach to the customers and treating behavior !
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October 2023 by Sheila Dang
I love this gym more than the Gates one because it’s smaller and cleaner. But, one new employee was so strict about me having a locker to put my stuff in it, I’d rather not come here again. I had my bag by my side and she just came up to me while I was working out and said I needed to buy a locker! But when I go to the gates one no one says anything about me having my bag
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October 2023 by Jackie Clark
I've been to several Planet Fitness locations & this one is both the friendliest & the cleanest! I'm sometimes greeted by name & there's ALWAYS at least 2 staff members cleaning every time I'm there.
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October 2023 by Mark
Clean facility. All equipment is in good condition. A nice place to workout.
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July 2023 by Mike
I’ve been a member here at this location for years . Gym is clean. I noticed they are removing hand sanitizer stations . Thought this was a good thing to keep in general since this is a busy location . The paper towel rolls aren’t checked on much. When you’re done with equipment sometimes you have to go back and forth and around to find one that’s has some.Another thing is dress code .NOT enforced at this location . People wear crocs and timberland boots . Women are wearing shower caps on their head . People are wearing jeans . It makes the place look scummy .
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July 2023 by Brittney Amato
Madison is rude. Didn’t realize what time they closed on Fourth of July, walked in 15 minutes to close, usually Tan quickly, about 6-7 mins. She left me standing at the front desk for 5 mins just to then greet me rudely, I told her I wanted to tan quick, she asked how long, I said 5 mins is fine, just for her to tell me no. What a joke. If she didn’t walk by me twice and leave me standing there, maybe I could’ve used my membership today.
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June 2023 by Mike Dicarlo
I've been a black card member of PF since they first opened in Rochester (Henrietta) around 15 years ago. This location is the only one I've ever been to that tries to make you sign in if you have a black card. The assistant manager chased me down and forced me to talk to the manager. Muriel the manager told me I have to sign in because I'm not a member of this club. Seriously? that's why I have the black card, so I can go to any club without issue. She then told me I can only go there 10 times a month before they'll charge me $5 per visit! She then threatened to throw me out if I didn't sign in. I've been to clubs in NY and PA and I've never been given a hard time like this. I just want to workout, not be hassled, have to fill out forms and be made to feel like I don't belong there by the staff.
