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February 2024 by Emily Bot
I work with Jolene Flagherty on a regular basis and she the best! So quick and efficient, not to mention extremely knowledgeable about her job and guiding buyers in the right direction!
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January 2024 by Angelena Wallace
Customer friendly and respectful always there when you need help
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January 2024 by harold larsen
Very easy to deal with,the communication was amazing,very easy process with everything highly recommend Premium Mortgage
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November 2023 by Sam Qualdieri
Tracy and her team were very helpful from the start of the application process to the closing. Would definitely recommend Tracy and her team!!
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November 2023 by river moreno
We were in a very dangerous household and were manipulated, not accommodated, and treated as lesser than human because we were young. we received practically threats saying that if we didn’t turn in certain documents we wouldn’t be able to leave our situation, when they knew how bad it was AND we already had sent them everything they needed. they refused to take accountability and still blamed us when they were in the wrong, Tammy in particular!! they lengthened the process and put our lives at risk because they didn’t know how to do their job. there was absolutely no sympathy from these people. they were also very unprofessional when it comes to making money from freelance work instead of a 9-5, we were treated as if we were drug dealers because we didn’t have certain statements that they needed. are we in the 1950’s? they were horrible with communication, accountability, and empathy. we felt so alone and used. not to mention the bank appraised the house for WAY more than it’s worth and we had to put over $5000 in fixes into it just to be able to sleep and flush toilets. we were scammed and tossed aside. WOULD NOT RECOMMEND!!!
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October 2023 by Chris Francheville
Igor was absolutely outstanding throughout the entire process. Informative, attentive, and accessible at any minute we needed him. I could not recommend him more!
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October 2023 by Megan Campbell
Stephanie and the Premium Mortgage team helped ease our worries and concerns during the mortgage process. We were kept in the loop at every stage.
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September 2023 by wendy Stock
Had a great experience with Premium Mortgage when I bought my new house. They were always available to answer and questions I had or got right back to me in a timely manner. Definitely recommend them for your mortgage needs.
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September 2023 by Paul Furdock
Premium is very responsive and keeps you informed each step of the closing process. Their online portal outlines each step you need and the documentation required along the way and they’re very responsive when engaging with questions. They most definitely made this easy for me as a first time home buyer. I would definitely recommend. I worked with Gage Bush and it would be a pleasure to work with him again.
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September 2023 by RichinRoch
I went with Premium Mortgage after talking to numerous sellers agents who assured me that by using Premium I had a competitive advantage in landing a house. That proved to be true with my house. I also like the fact that they will waive certain fees if I choose to refinance for up to 24 months in the future. Thanks Premium!Richard F
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September 2023 by Vuinea
In all honesty my mortgage agent Tyler was a very nice guy but his honesty was non existent, all the numbers he gave me where hundreds of $$ off, he rarely answered his emails calls or texts. If i wasn't already locked in I would have changed the company i used. But all in all, they pulled through for me in getting my first home.
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September 2023 by Samantha Condello
I have never experienced a more disorganized and seemingly insincere service. I was in the dark the entire process unless I hounded multiple people for answers. I anticipated buying a house would be stressful but I didn’t know I wouldn't have any information or answers through out the process. As a single, first time home buyer, I was vulnerable and anxious. As a nurse, maybe I’m a little biased considering the responsibility my job holds, but housing is very important too. I know things happen but peoples lives and your duty to fulfill your job doesn’t stop.
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September 2023 by Alfred Scheuer
Karen and premium mortgage made the loan process so simply and would answer any of my questions immediately which helped easy any of my nerves being a first time home buyer.
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August 2023 by Lisa M.
Was not able to help us with a mortgage, eventually just stopped answering our emails. Would not recommend
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June 2023 by Jacquelyn Franco
Smooth process and great experience. I highly recommend working with Jill Gavin at Premium. She has been incredibly helpful and supportive during this entire process. As a first time home buyer, this is all new to me and she was always available and able to talk me through everything thoroughly. I was looking for a real estate agent and she put me in touch with someone wonderful.After working with other local companies which left me constantly following up, and doing so much of the heavy lifting, I finally had a team who was proactive, experienced and even felt like friends.The mortgage calculator they provide made it easy to determine what the monthly payments would come out to based on the taxes, downpayment, etc, on the spot. We were also able to write custom pre-approvals quickly through this, which really helped. Highly recommend Jill at Premium. The process was smooth and easy.
