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July 2025 by Skye Kelley
They provide a valuable service, but my friend took my bike there to have the tube replaced and they took the good tire and replaced it with a bald one. I suspect they thought my friend had stolen the bike...
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July 2025 by Joey Fazoo
It’s a free service. What more can I say. Much appreciated. Guy in the beard played 21 questioned where I got my son’s high end bike (I don’t steal other people’s property). I can understand the questions coming from the nature of the surrounding neighborhood. One dude that came in was literally complaining about the free service he was getting and being rude. I give the volunteers a lot of credit for what they do.
Thank you for your time
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July 2025 by M B Murphy
Always great service at the bike repair. Thank you Dale.
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May 2025 by Kenneth Dillenbeck
My bike is falling apart so I head up to this place after calling their information line, and when I get there, they tell me that they only do repairs on Wednesday and Saturday(it's Thursday) EVEN THOUGH there is NOTHING on their information line about only doing repairs on specific days. They acted like I was illiterate and told me to go to another repair site halfway across the city where I have only an hour from now to show up WHILE MY BIKE IS FALLING APART. They claim to do God's work but they are Satan.
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January 2025 by Peter Stull
A great charity with used bikes that have been carefully repaired, low prices, good transportation.
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October 2024 by NewLife N
Free bike that works. Wallyworld is selling adult bikes for $600. Grateful that I don't have to walk 3 hours to work. Thank you guys and gals.
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September 2024 by Ganushka Randula
This is an excellent community service. I went there for the first time and got a wonderful bike. The staff is very kind supportive. If you need to get a bike from them go there by 9 am on a Wednesday or a Saturday. No matter what your number on the lottery is, don't be in a hurry to grab a punch card and leave. Wait patiently until you get a chance. They do not have a huge variety, but they do have a good bike that serves your purpose. I really appreciate this great service. This is an excellent opportunity for college students and grad students who cannot afford a new bike get a good bike for free. May this service flourish!
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August 2024 by Eko Saputra
A wonderful community
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August 2024 by Tilly Ferrari olo
Yeah sure. It's a great place to take your bike and get fixed, but you really should look into fixing electric bikes when they have flats cuz a lot of elderly people nowadays ride electric bikes and our seniors. There's a lot in Rochester. Don't have nowheres to go to get their bike fixed. They're flat and so I think it's a little messed up because a lot of our seniors have fought for our country
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June 2024 by Bboy Spoon
Wow sat out in front of garage for 20min while ppl just stared at me and then I walk in cuz I’m not knowing if there’s a desk I need to go to or something never been here I get yelled at for walking in told to go back and stand behind the line and sat for another 30 min while 8 ppl stared at me gave me no service never spoke to me to let me kno the process or schedule timing for fixes or maybe I should come back later or not smfh definitely not coming back again very rude especially for a community shop that’s embarrassing I just turned and walked away after 30min
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April 2024 by Damian Fuentes
Is there any free bikes?????
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November 2023 by Vibri
Free repairs, volunteers are kind. Almost nothing they can’t fix. They’ve been doing this for years so I trust them wholeheartedly with my bikes. Service is quick in cold weather.I will always be proud to rep a charity, let alone one that helps people with an integral part of Rochester.
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April 2023 by Nate Ames
Took two bikes to them. The first broke a week after I brought it in and because of their repairs I can't even take it apart to fix. The second bike they ripped apart then said they wouldn't do anything to fix my high end bike and wanted it for parts. Very much not worth the effort of getting in their very early hours. Do it yourself or pay for repair your better off
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January 2023 by Raman Zatsarenko
Great service! I am no expert in bikes, but they helped me adjust the front and rear gear shifters and also adjusted my breaks. Very much appreciated!
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December 2022 by Michael Donnellan
Hi, the staff is very friendly, helpful and knowledgeable. If you're looking for a bike, need repair or donate.. look no further. I would highly recommend this place!! Thank you!! :)
