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November 2023 by Karissa Bruchhauser
We worked with Joe Lighthouse for our purchase of our recent vehicle and he went above and beyond for us In helping us understand the process, the options available to us and what to expect as a Honda customer. He also went above and beyond to make us feel like members of the family and help make our transition to our new vehicle so much easier.The staff was so kind and friendly and the garage was so clean it was absolutely incredible.
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November 2023 by Jonathan Scouten
Ralph Honda is the finest auto dealer I've encountered. The staff are welcoming and helpful from the moment I step through the door. The Sales Consultant Dave fitted me with an classy automobile that also meets my needs. With great experiences at Ralph Honda when we needed maintenance and repair on another family car, I was convinced that this is the place I want to team up with for regular maintenance on my newly acquired auto. The services at Ralph Honda are reliable, courteous and ready to help, even in a pinch. I look forward to teaming up with Ralph Honda in the years to come for auto maintenance and car purchases!
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October 2023 by Candace Samons
I had a recall on my CR-V and scheduled an appointment to have it taken care of. The service there was quick and amazing. Not only were they super nice, they offered my mother in law and I a shuttle somewhere until the car was done. So we went to the mall for a couple of hours.They washed my car as well. I’m super impressed and very pleased with all the customer service we got today and I will definitely be recommending them to my friends and family.Thank you so much ?
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October 2023 by Ciara D
Came with an issue with a brand new vehicle I purchased at another dealership so I was extremely annoyed coming in but every single employee I met, service, desk, cash out, shuttle drivers all wonderful and pleasant. Such a breezy process thanks to LINDA she definitely gets things done ? thank you all so much! Look forward to doing my service here in the future ?
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October 2023 by Susan Kennedy
I needed a second report for insurance. Steven was assisting me & noticed I needed an inspection, which they arranged right then. When the car was finished they gave my car a wash. Who does that, but Ralph Honda! I love this car dealer, they go way out their way to please their customers. A++ in my estimation.. Sue P.K
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October 2023 by Shannon Balmer
Chuck and his team are wonderful!! Respectful and Caring. They had my car done quickly and faster than guesstimated. My car doesn't show any signs it was even in an accident. Looks just like how I bought it. Thank you guys, Great Great job!
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October 2023 by SC SC
First let me please recommend you read the past few months bad reviews before you visit. I had not until today. It seems a common issue that they are overpricing their vehicles and not giving people good trade in offers. I visited to purchase a vehicle I had seen online. Let me just say I had done my homework and looked up the vehicles value before walking in. I had also looked up my vehicles average trade in value. They offered me 2 k below my trade in value but I was still interested in negotiating. I wanted to pay no more than a certain amount for it, the vehicle I wanted was used and over priced by 2 k but I still went to see it. Thank God I didn’t test drive it. I didn’t want to fall in love with it. The sales associate was excellent, he really was, very informative and attentive. The sales manager on the other hand clearly doesn’t want business for this dealership. For one, he wouldn’t go down on price not even by $350. Who looses a lifetime potencial client over $350? I work close by and will share my experience. Unfortunately as much as the sales associate wanted to earn my business, they lost it. I hope they treat the sales associate well, he was excellent to work with.
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October 2023 by Sam Israel
I bought a new car and traded in my old one at Ralph earlier this month. I knew what I was looking for, and Mike Morrill and Joe Lighthouse took care of it wonderfully. Mike was my initial contact, and unlike most of the several dozen other dealerships that had responded to my initial query, Mike responded about the vehicle I wanted, rather than a potential trade-in. Mike was proactive and changed the color of a vehicle on an order form he was just about to send out just before he spoke to me; I liked that. The quoted price was more than fair, especially for what I wanted, and he and Joe stuck with that price through to the end. Joe was very knowledgeable about my coming vehicle, and contacted me whenever there was an update on its manufacture. He answered all my questions thoroughly both over the phone and in person. When it came time to visit the dealership when my car had arrived, they didn't try to sneak anything I didn't ask for past me. In the end, I drove off the lot with exactly what I had wanted at the great price initially quoted. After dealing with a lot of disappointing dealerships, I can confidently say that Ralph Honda was a relief. I'm recommending Ralph, and Mike and Joe to all of my friends, family, and coworkers.
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September 2023 by Pat Wallace
Great customer service for all your vehicle needs! Courteous and friendly personnel and thank you to Linda for keeping me informed. Inspection done thoroughly and I was out in record time! Highly recommend Ralph Honda Service Dept...
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September 2023 by Joelle Bobzin
First time bringing my Honda to this dealership and I will definitely be back! Amazing service and Outstanding employees! My Car came back freshly washed and they have a reward program for oil changes! Highly recommend Ralph Honda!
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September 2023 by Robert Murphy
Linda again took great care of me during my recent service. She even discussed upcoming service needs. However, Ralph Honda as a whole continues to falter. I constantly receive coupons or special offers for particular services AFTER I've had that service performed. On the latest flyer (received 2 days after my actual service) it says, "Why choose Ralph Honda?". Indeed...I'm asking myself the same question. The 5 stars are for Linda who goes above and beyond.
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September 2023 by B Iskin
Very impressed with my experience at Ralph Honda. I would highly recommend my salesperson Chuck Markham. Chuck was kind, helpful and never ever pushy. He made sure my whole experience in buying a car was easy, fair and pleasant. Everyone there was helpful and I found the showroom and service area modern and clean. I've not used their service department yet, but I will now given what I've seen.
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August 2023 by Ruth Rodger
Ralph Honda is a really nice place to deal with. With the exception of Steve at the intake service desk, everyone is friendly, anxious to please and very helpful. I love the car wash after an oil change and just got the fifth oil change free, a really nice perk. I’m a loyal customer.
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August 2023 by Lonnie Pollocks
I will now make this my primary Honda dealership to purchase future vehicles and to service my Honda. Why? First they try to get you end for service. Secondly, they proactively identified recall work that I was not aware that needed to be done, orders the part and installed it. They also updated my map software. I can also tell that they updated my automatic transmission software— it shifts much better The Honda dealership that I purchased my car from did not do this when I had it in for an oil change. Finally Service Manager Steve Pechora always gives service with a smile. I will have all future Honda service performed here.
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August 2023 by Chris C.
My brother bought a 2020 honda accord. They would not budge on price and wouldn't even throw in a couple extra oil changes for a $27k total purchase! Worked with Dave Moffett. My brother needed a car desperately and was sick of looking. If it was me , I would have walked out. I would never buy a vehicle from them myself.