-
October 2023 by Koga Ihu
This staff has to be inbred or something. Please don’t go here we’ve had 2 appointments and these are specialist appointments because my dad has diabetes and he needs a certain diabetic eye test and during the for first appointment they called us and said they had a cancellation and to come in the next week so we did and when we got there to check in they said we were the cancellation which makes no sense at all because they called us to take someone else’s cancelled - whatever we didn’t want to fight so they said we could make a new appointment but their next available was in 4 months, so we did that and today we show up to the appointment again and they said they don’t even have doctors in the office today so they can’t see us
-
October 2023 by Lashanda Castel
Great place for eye care. Dr we saw was awesome.
-
June 2023 by Claire S.
I need to change my appointment with Katie J Macaluso from the Irondequoit to the Greece office -- that is what I request. My appointment is July 18 2023 in Irondequoit and I want it in GreeceClaire Spina
-
April 2023 by tony cammarata
Reed used to be 5 stars before Rochester regional purchased. Since they took over many misc charges. 40 dollar contact fitting annually insurance dosnt cover. That used to be part of the annual exam. Time to shop around.
-
December 2022 by John Harrington
Used to be the best. Service has gone downhill fast.
-
February 2022 by Bob D
If I could say no stars, I would. Service is non-existent. My glasses needed to be looked at. But what happened instead, my glasses were not cleaned, in fact they were held in the reps hands for maybe 10 seconds. On top of that, I was then told, nothing can be done, just have to use my insurance for a new eye appointment and schedule. The glasses I have, barely 2 years old. But my lens are so scratched up, my vision line is so bad I have to peak over the frames. Poor service, I should not even use that word in describe their business practices there. I just need new lens, Hell maybe even clean them for me. Stay away.
-
December 2021 by Rebecca Telaro
I've been a patient of Dr. Evans for over 10 years. I even moved 30 minutes away and still make the trip to see him. When I was pregnant with my 1st child, I had an eye exam during pregnancy since I'm a type 1 diabetic and he found that I had pressure on my optic nerve, which turned out to be IIH. Luckily, he guided me in the right directions and got it taken care of so I didn't lose my eyesight! Forever grateful! He's super personable and friendly and always explains everything.
-
October 2021 by Bonnie F.
I just want to look at some frames. I have spent a lot of money on frames over the years at Reeds. I called 3 times to get an appointment. My call was returned, unfortunately I missed it. I called back 3 more times and no one has returned my call. I guess at this point I would like to get my prescription and go to Costco to get a new frame. I was there in the past and received excellent service. I'll just return to someone who will appreciate my business.
-
September 2021 by Karen C.
Don't cancel your order or change your mind within 24 hours because you will loss 20% restocking fee You can have it in store credit and nothing cost less than $100 in the store
-
September 2021 by michael Randisi
Been going for years last time problems first lenses were not correct next paid for transitional lenses not done head to return to reorder correct ones now having problems cannot get in for recheck for 2 months
-
August 2021 by Leslie Gums
Wow what has happened to this place. Been going to Dr Ellermyer for years.. awesome people used to be there..all gone. Even the landscaping has been torn out and weeds are growing around the windows. Card table chairs are just thrown middle of the room
-
May 2021 by Sandra Gafford
Hands down the best experience with Dr. Piwoni -Lipa over the last several years. She doesn't tolerate any nonsense from me, in the kindest of ways. I never feel rushed and yet I am never there longer than I want to be. She is an excellent Provider as far as knowing her eyes and as far as her "bedside manner". I can't recommend her enough. The glasses are pricey in the Reed Eye Glass Boutique that is attached. However, I am willing to pay to get them there based on the treatment I get on the medical side.
-
May 2021 by Donna Gouger
Great eye care.
-
April 2021 by Terry Herne
Excellent
-
May 2020 by Karen Pratt
Been going to the Greece NY location for years. Never had any problems.
