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May 2025 by Larissa Clawson
Had a great experience working with Ms. Migliore getting pre-approved for a car loan. The process was straightforward and made my car buying experience the easiest ever. I was happy with the interest rates they could offer and was able to stay at a reasonable monthly payment for my budget. No hassle, no jerking around and trying to talk me into things I didn't need. I invested about 2 hours in person at Reliant and the dealership and Ms. Migliore communicated directly as needed, making it that much more simple and smooth for me. Thank you! 🦆
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May 2025 by Mrs Ortiz
I’m extremely disappointed with the service we received from Jennifer Rodriguez. She contacted my husband offering to refinance our vehicles and claimed she didn’t know I was also an owner, which turned out to be untrue. When we arrived at the branch to sign the paperwork, everything was prepared solely for my husband, even though both of us are on the title. This oversight caused unnecessary confusion and inconvenience. Thankfully, we went to the main branch in Sodus the very next day, where the issue was resolved quickly and professionally. I wouldn’t recommend working with Jennifer due to this dishonest and careless handling of our refinance.
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April 2025 by Michael Dadson
Great rates for home improvement loans.
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February 2025 by Christopher Kremer
Very bad phone customer service
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December 2024 by Brineeya Mcgrady
This is a good banking system, I would like to thank Natalie who has helped me so much and making things easy for me. I do recommend this investment and would like to thank them again
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December 2024 by Taylor Martin
It's always a pleasure to work with Meghan! Everytime I stop by, she makes things quick and easy for me.
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August 2024 by Jess Radl
They used to be a great bank for my family and me. I was a teller at a bank for 5 years so I know how the business works. I felt like this bank cared about me and my families well being. I ended up speaking to the manager Tammrra about my concerns. I felt like she was discriminating against when I came in with my kids. I had to call her back numerous times and she/the bank would not return my phone call. I just felt disrespected and rushed off the phone each time. She was like brushing it off. They lost a customer and my families business. I do appreciate they resolved the problem at the end of the day though. At the end of the day it is employees that make the business succeed. Hopefully this will be a learning lesson for the manager.
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August 2021 by Latrenda King
Always great service.
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April 2020 by Derika Williams
I like their customer service inside the branch. I don't like their customer service via telephone.
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September 2019 by Sergena Reboux
Can not even get a phone call back from branch manager. Honestly very disappointed with the service at this bank. Closing my acct!!!!!!
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March 2019 by Martin L.
Shaun and the staff at the Geneva branch have treated me great. Much better than my credit union in Colorado or S. Carolina. Will continue to do business with them till I croak.
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January 2019 by Robert T.
I have mortgaged four investment properties with this bank because I have been so impressed with their terms and service. They worked hard to earn my business with attractive terms that other banks would not offer. Friendliest bank I have worked with. Committed to servicing their members like family. I've enjoyed the small town bank feel they provide while offering a wide range of services at competitive terms. Bob
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July 2018 by Katie L.
Reliant is a credit union that is just not on par with others. I opened this account years ago when my friend was a teller to help her and I'm not fully sure why I have kept it open. The one thing I like is that that allow larger mobile deposits than the bank I do all my business with. However my weekly checks and none of my bills really go through this bank. While they accept larger mobile deposits they also have longer holds on large checks than other banks. I will probably stop using them because their locations are not convenient and their policies/business practices are pretty archaic compared to other credit unions.
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January 2017 by William Short
Awesome people they make things happen good rates
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October 2016 by Emily Gentner
wont even let me deposit a check in my account that's payable to me!
