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January 2024 by Jeanetta Davis-Jackson
My primary pharmarcy store!The staff are all courteous , friendly and make every effort to address your concerns, assist you to find items and check prices if you are not sure.If necessary, the male staff will assist you with large or heavy purchase items.The pharmarcy staff are attentative, professional and patient. I always recieve updates on my prescriptions/ annual shots needed, and they are always willing to assist you with Q&A and how your medication may affect you. They often know customers by their first names.
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July 2023 by Brendan O'Connor
I called the pharmacy and was on hold for one hour seven minutes before being able to speak to someone in the pharmacy. As a doctor, I call many pharmacies, and I have never had customer service this bad.
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May 2023 by E Walker
Just as bad as the Walgreens that was on Thurston Road. Eventually this one will close. They do not answer the phone. Was on hold for almost an hour. Ignore you while standing waiting to pick up a prescription. Dangerous health practice. Needs to be investigated by the NYS Health Dept.
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May 2023 by Shannon S. Todd (MomMom!)
It's better to go in than call. The wait time to speak with a live person is over 30 minutes.
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May 2023 by Shannon S. Todd
It's better to go in than call. The wait time to speak with a live person is over 30 minutes.
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February 2022 by A.W.
When you select curbside option they do not bring it outside, you still have to go in. This is obviously not ideal if you need to buy a self Covid test. Associates are friendly but do not plan to order curbside
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February 2022 by Tania Cuen
They got things done. It just took longer than it should. Take spare time when planning it.
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December 2021 by Jay J.
The best place to go for most things. Very easy to get into, I used to get my medicine here anytime iD like
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March 2021 by Tierney Hamilton
Wouldn’t vaccinate my husband even though he has a Covid comorbidity under NYS guidelines. Walgreens is extremely vague about what kind of documentation they require (if any) on their website and hotline (we consulted both and found nothing, and their phone system in stores just redirects back to the website and hotline so there’s no one to ask). So, when the dispensing pharmacist— not his doctor— decided in her opinion that he didn’t have one, that was that.People will continue to die unnecessarily because of this kind of gatekeeping and withholding vaccines from people who need it.
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March 2021 by Zack Burnside
Pharmacist was extremely rude and unprofessional. I won't be back.
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March 2021 by Tierney H.
Wouldn't vaccinate my husband even though he has a Covid comorbidity under NYS guidelines. Walgreens is extremely vague about what kind of documentation they require (if any) on their website and hotline (we consulted both and found nothing, and their phone system in stores just redirects back to the website and hotline so there's no one to ask). So, when the dispensing pharmacist-- not his doctor-- decided in her opinion that he didn't have one, that was that. People will continue to die unnecessarily because of this kind of gatekeeping and withholding vaccine from people who need it.
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January 2021 by Eunique Daymon
Pharmacy was rude and didnt even confirm what i was asking and hung up on me. They could definately use some customer service practice because my request was simple
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December 2020 by Akoma Ntoso Sawadogo
These guys have been giving me great customer service since they were a Rite Aides
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September 2020 by Keisha Trubia
The absolute WORST pharmacy I've ever been to. I'm calling corporate after today. It is unacceptable how these employees treat people with their nasty attitudes every single time I come here. I just came in to pick up a very important prescription and was told "it's not ready, it may be ready tomorrow" I said why is that, I've never had to wait more than 15 minutes and her response was "basically we are understaffed" unprofessional response for 1 and for 2 you don't make people wait for important meds. Then I needed the flu shot and was told their is a problem with the system accepting the insurance today. Severely annoyed with how this place is ran.
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September 2020 by jonnyboy
This store has the worst pharmacy I've ever seen, the thing about it 4 years back the pharmacy was quite professional. But now it's all screwed up, they can't get prescriptions wright, the staff acts as if the can careless. It's a shame because they once had a very professional pharmacy, handling prescriptions is very important.
