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October 2023 by Belinda Alvelo
Great selection and customer service. Quick and very respectful delivery guys too. Definitely recommend!
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July 2023 by Lisa Tette
We have purchased many items & none of them last over a year. We recently bought a bunk bed that the people they had put it together, snapped it in so many places we can’t even use the top bunk. Took pictures & sent it to them. The manager gave $100 credit. This was the day after delivery!! It is what it is, went to use the credit today on a gaming chair (not worth what they were asking) to see if we can use the credit .. place is a rip off. Manager is nice though… feel bad to make this review because of him but it’s a waste of your money!! Save it. Go to the other discount retailers.
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May 2023 by Chris Buesing
The selection is wonderful and the staff are very friendly and kind. Big time shout out to the team for helping me assemble my bookcase that I struggled to get together
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May 2023 by roc INDOOR storage
We loved their knowledgable and attentive staff who helped us find everything we needed!
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April 2023 by Callie Snyder
Came in looking for a bedroom set. Will came over and asked if I needed help. He was polite and helpful and not pushy at all. He answered my questions and got me all set up for delivery. I recommend this place and will be back for more when I need it. Thanks!
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March 2023 by Katherine Samuel
My friend found just the right sofa here at ROC City Furniture. She finally found the perfect sofa at a reasonable price after going to several other stores!!! Staff was very professional and helpful. Kudos
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February 2023 by pete w
Great service and quick delivery, and beat the pricing.Chris and Jessie from the delivery team did a great job on the setup
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November 2022 by Lisa W.
Don't waste your hard earned $ here...I spent $2K on 3 mattresses, they delivered 3 pillow top mattresses rolled and air tight sealed...Never retained shape, and NOOnehas ever called back to discuss.
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November 2022 by George “Alexander” Padro
Will is one patient, understanding salesman and helped me a great deal in finding the right furniture I need
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November 2022 by Angela Jingles
This is my second purchase no issues no problems excellent customer service
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October 2022 by Abeer Mustafa
Went there to look for a couch for our livingroom. Staff was helpful and the store is at convenient location near Greece shopping mall.Plenty of parking right at front. I was able to get all the information I needed however I didn't ended up buying a sofa from there so don't know about thier sale and aftersale service.
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September 2022 by Bridget Johnson
Today I had the please of working with Chris and Quan. They were fast, courteous, and worked well as a team. They not only did their job of putting my bedroom set together they also include me in every step of the process.
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August 2022 by StarSixSeven
While our salesperson was respectful and amicable, we were misled about how the couch would be assembled and the delivery personnel barely tried to fit the pieces through our door. They were unsuccessful, but also tried moving the pieces in a way that required more space than was necessary to fit through the door.They were unsuccessful and due to how the delivery contract is written, we were still on the hook to pay them $120 despite them taking the couch back with them.
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July 2022 by Rafael Chavez
DO NOT BUY FROM THEM!!Had to give them 1 star only because 0 is not an option. Had a horrible experience with this store and customer service. We were misled about what was included with our bedroom set. When it got delivered we realized we were missing the fireplace that came with the dresser and upon calling the store they said we needed to pay extra to have the fireplace included. That was never mentioned to us when we made the purchase or even mentioned as an option at all and the sales person knew we specifically picked that set because of the fireplace. We called to say we didn't want it and to take it back right after it had been delivered and they wouldn't take it. This was FALSE ADVERTISEMENT and will be contacting my lawyer. I would avoid the stress and NOT BUY FROM THEM...but if you do decide to purchase from them I recommend you make sure exactly what's included with your purchase
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May 2022 by Rafael C.
Had to give them 1 star only because 0 is not an option. Had a horrible experience with this store. We were misled about what was included with our bedroom set. When it got delivered we realized we were missing the fireplace that came with the dresser and upon calling the store they said we needed to pay extra to have the fireplace included. That was never mentioned to us when we made the purchase or even mentioned as an option at all and the sales person knew we specifically picked that set because of the fireplace. We called to say we didn't want it and to take it back right after it had been delivered and they wouldn't take it. This was FALSE ADVERTISEMENT and will be contacting my lawyer. I would avoid the stress and NOT BUY FROM THEM...but if you do decide to purchase from them I recommend you make sure exactly what's included with your purchase
