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February 2024 by Jeff L.
Twice I've brought vehicles to this place and spoke with Tim I believe his name is. He looked at what needed to be done to each vehicle, took my information and said that he would email me a quote. Both times I never received the quote from them. I will never consider them for any work in the future.
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February 2024 by sarena kushner
I took my car to Rochester collision after reading excellent reviews to get my car repaired I picked my car up today it was clean inside and out it looks better than the day I bought it
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December 2023 by Lisa Williams
My vehicle looked better after Rochester Collision repaired it than when I got it brand new. Insurance claim with Progressive Insurance and Rochester Collision dealt directly with insurance company and made it hassle free on my side. I definitely recommend them, they do fantastic work.
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December 2023 by alex
I took my car in to RCC after an accident and they were extremely helpful! They were very friendly and patient as I struggled to deal with the most unhelpful insurance company on this planet (Integon, avoid them at all costs). My car ended up being declared a total loss, but they have done repairs for other family members and did excellent work!
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December 2023 by Margaret Prescott
You’ll never get a more honest estimate. Rochester Collision Center looks out for you, not the insurance company!
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December 2023 by Dan Thull
The folks at Rochester Collision were fantastic in all regards. Professional, kind, communicative, and their craftsmanship was superb. After my truck hit a deer and did substantial front end/side damage, RCC made my truck look brand new, inside and out. I am very glad I chose to go with them and I highly recommend them.
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December 2023 by Paula Summit
Rochester Collision Center's Tim is outstanding in every way. He kept me informed of the progress of the repairs on my car. When I picked up my car, it was clean inside and out. I highly recommend RCC for vehicle repairs!
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November 2023 by Jes Universe
Rochester Collision Corporation (RCC) is a Superior Vehicle Repair Shop. They perform excellent work & get it done fast & right! RCC completely took over the monetary & claims process, procedure & negotiation with the Insurance Company, who was representing the person who hit my vehicle.RCC totally negotiated & navigated the entire monetary & claims process, procedure from beginning to end, like a highly trained & experienced lawyer would've done.My 2022 vehicle was a new vehicle with 725 miles on it & the opposing Insurance Company initially proposed repairing my vehicle with all used parts & RCC objected & negotiated the entire process to ensure that my vehicle was restored to its original condition & luster.I highly recommend RCC to anyone who has a need for Superior Vehicle Repair for their vehicle.You will be very Happy with their results!!!Services: Auto body & trim repair
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November 2023 by HOLOGR8M
When I tell you these guys know their crafts, Believe me! Highly recommended. Fast, professional and very personable. Tim is the best. He got everything I needed done, done. He answered my zillion questions with patience. Thanks!Service: Auto body & trim repair
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September 2023 by Diane Miller
They did an awesome job on the repair. Can you see any damage, well neither can I. Plus they cleaned the interior. These are true professionals and I would highly recommend them to all my friends and anyone looking to have their car repaired.Service: Auto body & trim repair
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September 2023 by Anna Lasley
Rochester Collision Center was fantastic to work with. They were efficient, transparent about cost, and very polite. Ideally nothing else will happen to my vehicle, but if anything does, I will happily bring it back to RCC.Service: Auto body & trim repair
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September 2023 by Barb Lynk
Wonderful job!!Service: Auto body & trim repair
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September 2023 by John Tremblay
Great place. Had my car in for appraisal the same day I called and had it repaired the moment the parts came inService: Auto body & trim repair
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August 2023 by Trent R.
Took way longer than quoted to get vehicle back. Panel reconstruction was well done but clear coat work was poor. Rough finish, contaminants embedded in clear, odd damage to surrounding clear where masking was adhered (I believe). I brought it back to have it fixed and they kept it for a week and as far as I can tell, did nothing. I'll be using a different shop in the future.
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August 2023 by John Saxon
Great experience from my initial inquiry to picking up my car after the repairs were done. Open communication throughout the repair process. My car was worked on immediately. It didn't sit for days before it was touched. Do not just take your vehicle where your insurance company recommends. I promise you the work won't nearly be as professional and thorough at any other collision shop. Rochester Collision Center doesn't cut corners. The work speaks for itself... I literally can not tell my car was banged up, it looks the way it did when I took it home from the dealership. They go by the book in terms of manufacturer procedures. I think the best part is the way they handled my insurance company. They didn't budge on what needed to be done and got it done!! Couldn't be happier with my decision to have the work done by RCC. Thank you guys again!Services: Auto body & trim repair
