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December 2023 by Tom Proietti
I have been a patient of The Rochester Eye and Laser Center for many years. The quality of the care has been outstanding and seems to improve with every visit.The staff is simply superb. Dr Emily Culliton has cared for me for years and she and her staff provide top-notch services and support in every way.The quality of the facility and the cutting edge technology is truly remarkable. Could not possibly recommend a practice more enthusiastically.
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October 2023 by Tiff
I recently had LASIK done at this center and the experience was great. They really put a lot of care and thought into the patient’s comfort as eye surgery can be very stressful. They offered a Valium before the procedure, a blanket to cover me during and stress balls to hold. They talked me through every step of the procedure and I really appreciated it as I was so nervous! Dr Lindahl, Kristen and the rest of the care team are all so kind and thoughtful.The ONLY thing I would like different is if they could maybe work on their timing during appointments. I ended up sitting for 20-30 minutes past my followup time waiting to be seen and it’s an hour commute for me each way, I have young children so I’m paying a babysitter for during so time really is money for me. I wouldn’t suggest scheduling during a lunch break or on a time crunch.
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June 2023 by Tyler Gagnon
Best vision doctors I've ever seen (haha). Taking care to check everything. We've almost got me to 20/20, and it really feels like a partnership.Very friendly while being professional, knowledgable, empathetic, the whole package. Been going there for years. And if you meet Kendrice (which I hope I spelled correctly), she's the best
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April 2023 by Cindy Kredo
I have been going to Rochester Eye and Laser for years now. Their staff is top-notch in every way - I heartily recommend them! Much of the work is done by their technicians before you see the optometrist or doctor. They explain everything they are doing as they do it, answer questions with knowledgeable proficiency, and everyone I have met gives me the impression that they LOVE their jobs. That's quite a testament! They foster a warm and supportive environment - starting with the greeting by the front desk staff. I love Dr. Culliton, and recently had cataract surgery with Dr. Lindahl. Great place to go for eye care!
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February 2023 by Shirley Martin
I was a patient at the Rochester eye and laser center for many years, this year I was put out of the practice because I would not pay a $45 dollar copay when my insurance card and insurance company said my copay was $35, I tried to talk to the very rude young lady in billing but she would not listen, said pay the remaining $10 or you will be put out of the practice and shortly after I received a letter saying that I was no long a patient at the eye center. I can’t help it if they don’t up date there computer system, it states right on the insurance web sight that my copay was $35 and no one is going to force me to more than I’m suppose to.
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November 2022 by Faiza Arshad
Staff is nice, but I was told I was not an eligible for surgery within 24 hours of when my surgery would have been. I had already been cleared by Dr. Lindahl. This really messed up my work schedule. I understand not wanting to put me at risk, although this really came out of nowhere. After being completely cleared by the doctor, there was no doubt that I would have surgery until less than 3 days prior.
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September 2022 by Mickie LaPlaca
I receive exceptional service, and professional care every time I have an appointment. I highly recommend Dr. Lindhal and his staff to anyone looking for quality eye care!
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September 2022 by Vic Folsom
This is a great practice! Everyone was very professional and very calm.I called as a new patient with a problem and was seen the same day. All of my questions were answered thoroughly.
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September 2022 by Teresa Boardman
I've been coming to this practice for over 40 years. There have been many changes over the years, all new faces and upgrades to outdated technologies. I have always been happy with the care and service by the doctors and staff, as well as with the optical department. I do miss one person, a very knowledgeable gentleman who helped me find the right glasses when I first needed them and was having difficulty getting comfortable with having to wear them. That was 20 years ago. Every person there has been very helpful whenever I needed anything. I would definitely recommend this practice.
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January 2022 by Jack M.
Never had a medical office keep robocalling me non stop. Never again will I go this office again.
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September 2021 by Brianna Ferranti
I AM SO HAPPY that I chose to get Lasik eye surgery at Rochester Eye and Laser Center! I would highly recommend it to anyone who has been considering the surgery, it was a game changer! The center provided a free zoom event where I was able to learn more detailed information about the procedure and ask any specific questions directly to Dr. Lindahl and his staff. This made me feel very comfortable and eased me into the process. Then I had a consultation and several scans to make sure that I was the perfect candidate to have the procedure. Everything went very smoothly from beginning to end with scheduling, explanation of pre/post op information/tasks, and post operation apts. The procedure itself was quick, thorough and painless. Dr Lindahl and his staff kept me informed on each next step and what to expect. The recovery and the results were rapid. It’s amazing and liberating to not be dependent on having to wear contacts ever again. Everyone I have dealt with has been friendly, professional, knowledgeable and supportive the whole way through!
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September 2021 by Carina Meyer
I have been tethered to my glasses/contact for my entire memory. I’ve also suffered from headaches and migraines for the past 10ish years. I last week I finally took the plunge and had lasik. This office has a wonderful facility with top of the line, kind, soothing professionals.8 days post surgery my sight is 20/15 and I have not had a single headache.
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September 2021 by Gloria Gaines
The eye doctor and all of the staff has always giving me there best care. at Rochester Eye and Laser Center. I am now recommending Rochester Eye and Laser Center to each one of you who is in need of Great Eye Care!
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September 2021 by Christine Merle
I had my first consult regarding LASIK surgery today and went in feeling extremely nervous about all of it! The staff was so warm, welcoming and reassuring. I did not feel any pressure and I definitely felt like they were doing every test, reading every record, asking every question, to ensure that I get the best treatment possible for me. I felt SO much better by the end of the appointment. Every single person that I dealt with seemed to empathize and understand how stressful eye surgery can be. I was very impressed and will definitely recommend them.
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January 2021 by Brenda K.
The care you'll receive at Rochester Eye and Laser Center really *is* top-notch and 5-star! I am an early "suspect" for glaucoma, so have had to have extensive testing for almost 30 years now. I've had these exams in the various states I've lived in -- NC, VT, OR, CA and now Rochester, NY -- and I promise you, the care at Rochester Eye and Laser Center is FAR superior to anywhere else I've been a patient. Starting with the compassionate, empathetic, caring staff who answers phones, helps make appointments and checks you in .... on to the staff who will help with dilating your eyes and completing field-of-vision tests, vision tests, and checking the pressure in your eyes .... to the expert care (so kind! tremendous bedside manner! SO knowledgeable!!!) that Dr. Culliton offers .... well, it puts someone like me at SUCH ease. Which is saying a lot! These tests have been a bit traumatizing through the years and I normally can't stand getting my eyes examined. But thanks to Dr. Culliton and ALL of the staff and care at Rochester Eye and Laser Center, I have a new narrative I tell myself -- "They's so nice -- it's really NOT that bad!!!" I always leave feeling well heard, and well cared for.
