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February 2024 by James Castiglione
Great shop and service. Jamie built up a new bike for me and I couldn’t be happier!
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February 2024 by Scott Quick
Dan came to help out with an old treadmill I was having issues with. He was very professional and knowledgeable. Overall excellent experience!
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February 2024 by Jennifer Wilson
Technician (Dan) was timely, professional, and shared helpful recommendations!
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January 2024 by Robert Hebbs
Awesome experience and very helpful in finding the right bicycle. Outstanding service as well. ???
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December 2023 by Kevin Smith
Service was thorough prompt, and reasonable. Done professionally very happy.
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September 2023 by Gerard Pappert
Dan did a great job disassembling our exercise equipment for an upcoming move. The whole process exceeded my expectations.Looking forward to Dan reassembling after move. No surprises on reassembling, another great job by Dan.
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August 2023 by Marcella Richer
Jamie is a truly wonderful man! I purchased an Ebike today, and let me assure you, I am an ebike trauma child!!! I rely on it, almost exclusively, for transportation, and I have for nearly 3 years. If there is a way to find an issue, I will definitely find it. The bike that I purchased today was priced right and feels great. Jamie is extremely transparent, and are you ready for it??He has said he would actually teach me to change a flat tire! I cannot say enough good things!!!
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August 2023 by Ron Billings
Dan measures up to the highest standards of professional excellence -- prompt, friendly, competent service.
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August 2023 by Kolbe Stevenson
Ordered a bike online. Great communication and customer service. Highly recommended
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July 2023 by Rich Ide
Jamie is incredible! So helpful and passionate about what he does! Just purchased new bikes and serviced some older ones. So happy I went here!
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May 2023 by Eric Kanouse
Jamie stocks Ibis bikes! Went into the shop to buy some tire sealant and noticed ibis bikes were on display. Rode the ibis ripley and ripmo AF around the parking lot. The geometry and feel of the ripmo was a little more to my preference. Ended up adding the AXS upgrade kit to the ripmo AF - love the electronic shifters. Great deal on the shifters as well! Upgraded from a 2015 giant anthem sx which is a 650b. The ibis ripmo rolls over everything in tryon, bay park west and Lucien morin (took the bike out the day I bought it). Lots of travel in the front and rear suspension so could definitely take the bike on some downhill courses as well. Overall very happy with the bike and Jamie is top notch! Rochester fitness and cycling is a great shop with knowledgeable people that cares about the products they sell and stand by their quality. Would highly recommend this bike shop if you’re in the market for a new trusty steed!
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April 2023 by Jessica Slaunwhite
I stopped in right before closing one day with my daughter’s bike, thinking it had a flat tire. The person working was so kind and helpful and filled her tires up so we could see if there was a problem. If we ever have any other bike needs, we’ll be back!
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February 2023 by Danielle Castelli
As a cyclist first, this is an awesome shop with a great selection of high-quality bikes for nearly every rider. As people who live in the Northeast during winter, Jamie was able to hook us up with an awesome Cascade rower to keep in shape when the outside is less than appealing. Highly recommend this shop, you won't regret popping in and seeing all the cool stuff they have to offer.
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September 2022 by Steve Benkovich
Absolutely love how Jamie dialed in my Yamaha Civante! The new tires, and the riser stem have made for me an enjoyable and fun ride! First ride did some urban assault downtown. The new tires stuck well, and when I had to jump from the road to gravel it held traction great! The assist from the Yamaha with my knee out of wack was perfect! Thanks you Jamie!
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September 2022 by Tom Littlefield
Wow! What a great place! Great product selection and by far the best people working there. Outstanding prices and help. Thank you.
