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August 2023 by Riley Guhl
Danny Sierra is the most kindest hard working man there and takes car of my car real well
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June 2023 by RIchard Gerber
Out of the last 3 times I went there, they would not accept cash, only cards. I guess I'll go back to Delta Sonic.
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June 2023 by Gaurav Ballal
The car was not completely cleaned from the outside considering the $15 price.
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March 2023 by Jeff Herberger
Staff always smiling and do a nice job getting vehicle ready for the car wash.
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February 2023 by SIMRANJEET SINGH
SCRATCH HUB. They scratched my new black car and the general manager after days calls me and tells me my claim is denied without reasonable grounds. AVOID THIS PLACE! DAMAGED MY BLACK carServices: Auto detailing
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February 2023 by Steve Klondus
Very cordial & friendly staff! Cars were washed quickly, & for a great price!
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February 2023 by Phillip Giambra
Was terrible. My car looks worse after then it did when I arrived
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February 2023 by Raju pawar
SCRATCH HUB! They scratched my black car and now claim they cannot do anything. They saw the video footage my car entered without previous damage and came out with nice amount of damage. The new management is worse. AVOID this business!Services: Auto detailing
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February 2023 by Natan Tapper
Scratched my car up so much. Don't go here.
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August 2022 by Vasumathy Vijayakumar
Satisfied with the car wash.Would have given 5 stars if car vacuum is also available.
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July 2022 by Martha Bush
I’ve happily been using Royal car wash for a couple of years. They don’t give you the hard upsell that delta sonic does. However, their brushes have damaged my new car. They literally ripped the rear wiper off the back window. And I’ve noticed little scratches all over the car from dirt in their brushes. I guess I need to find a new place.Service: Vacuuming
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July 2022 by Steve B
Car wash ok.. I give the attendants lots of credit for removing most of the bugs from the front of the car. I was disappointed by the water marks / streaks on the hood of the car after their most expensive single wash...
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June 2022 by Scott Edwards
**Note, this incident occured at the Victor location but I feel people should be aware for all locations**If you value the finish of your vehicles I would suggest looking for a touchless type car was versus one like this. Unfortunately I have to say that I am not a fan or Royal car wash due to the fact that their brushes managed to shatter and then destroy the frame of my rear window on my truck cap. The spinning brushes managed to open the latched rear window of my truck cap causing it to shatter and then the frame become mangled in the spinning brushes. Obviously Royal car wash takes no responsibility for this, so now I am out several hundred dollars as I try and locate a new cap since the frame of the window was ripped out of the fiberglass and is not repairable.I would strongly suggest staying away from Royal Car wash just so you don't even have to worry about the possibility of dealing with damage. I take the truck through touchless washes at least weekly if not more and often times through other soft touch washes. This was my second trip through Royal after receiving a gift card and unfortunately will be my last.On a side note... The damage resolution people were pretty quick to respond back to my e-mail to tell me they weren't going to take responsibility in anyway.
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June 2022 by Rosalind Bryant
I like going to Royal car Wash It's quick and convenient although going through there wash tour off my back windshield wiper and it pulled up my license plate ? One major issue about this location.... I didn't see any vacuums.
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May 2022 by Erica L.
Best car wash around Rochester. Their employees are always friendly, car wash does an amazing job and their customer service is also great.
