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March 2024 by Matt
Just switched from delta sonic. The GM Jacob Shaffer was excellent as well as another staff member who I spoke with . Jacob took his time helping me and was very pleasant and respectful. I figured I would post. If he runs every day operations and situations like that he should be rewarded. It’s hard to find good employees today that actually care and want to work. Great young man!! Thanks Jacob!
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July 2023 by Rosemary king King
Great carwash . but I think the brushes are scratching my car . I just got the car too . I gonna get it buffer tomorrow hopefully. Just becareful with does brushes .
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June 2023 by C M
I had my car washed at this location today and asked the first person spraying if they could treat my windshield for bugs as it was covered.She told the boy inside the car wash and he did nothing extra and the windshield was not clean. I went through the car wash again and asked her to do the treatment as it was not done the first time. She was very sweet and apologetic . I then asked the boy inside the car wash to treat the windshield and he said he didn’t see any bugs. I invited him in my car and he declined. I had been traveling for 5 days and the windshield was covered with dead bugs. Maybe if he had removed his sunglasses he could have seen better. He has terrible customer service skills and was rude to me. I pay monthly for this service and this was my first and last visit to this location. Clearly he hates his job. I would recommend firing him or asking him to look for another job. Picture of the rude boy attached. First bad experience at Royal car wash from various locations!
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May 2023 by Ana . B
It is easy to find and easy to access. I have a Jeep Compass, and it doesn't wash the back of my truck well. The glass stays dirty. They should study the cars and pass the way of pressure in that area or a cloth.
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May 2023 by Faiz Abbas
Good value for money, staff very friendly and helpful. They changed over the sticker to my new car in a jiffy. Got a small refund as well!
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April 2023 by Dale Willey
More expensive than either Delta Sonic or Laser car washes. Spinning brushes clean well, air dryer not so good on mirrors - spotty! Slow lines, fastpass monthly subscription have priority over cash customers.
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April 2023 by Lilli Jackson
I just want to recognize Timber, the young lady who sprayed the back of my suv correctly. I've been there many times, and I request that they spray the back of my ride and it's always dirty post wash,this young lady did a nice job in making my post wash dry off easy.Thank you.
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February 2023 by Lisa Lioy
My new Equinox was rear ended in the car wash.Numerous calls were made to the Manager.Never got a call back.Customer service is terrrible! I was in town from Syracuse.A worker took pictures of our vehicle after the incident.East Ridge Road location
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January 2023 by Luk Christman
It's a car wash... I pay my monthly membership and go as often as I choose... They do have spinning brushes though... That's what sets them apart for me...
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October 2022 by Keena Tolentino
Great place to get your car washed but they really do need to work on getting the back of the car windows cleaned/washed - seems to be the only spot they miss
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October 2022 by Patricia R. Walker-Mosely
Not happy at all it's not worth the money spend your money at Delta Sonic will you get more for your bucks and they dry your car
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October 2022 by Alex Yount
They’re efficient and my car came out nice and clean. The staff here is friendly and helpful. After going through the wash, I was impressed and came back with my other car.
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September 2022 by Vincent Furia
Like everything else, prices are going up to wash your vehicle too. Back window of Ford Escape Titanium did not get cleaned properly. The kids who spray down the vehicle, what are they really doing. They only get part of the vehicle sprayed because you are being rushed through the car wash so they can pack the vehicles through. Always soap left somewhere on the vehicle so the need to carry a shamus is necessary. The towels used leave streaks and water spots on the windows. So bring your window cleaner and microfiber cloths. Maybe an extra microfiber cloth to clean where the car wash missed. I get a lot of this here. It has room for improvement most definitely, it's not a total bust here. If not rushed through, you generally get a good wash. Kids need to pay attention to the vehicles and get the lower most visible dirt wet and ready for the wash without rushing.
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September 2022 by Graham Richards
It took no time at all for GO Carwash to cut corners, brushes now look well worn and vacuum power cut back to useless. No longer the old Royal wash we all loved.
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September 2022 by Auna Parsly
Went to get my car washed that had been on a cross country road trip and the whole back of the car did not get cleaned. Good customer service tho.
