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February 2024 by Nancy Anderson
Terrible non-existent customer service since Go Wash bought out Royal Wash. I'm being overcharged every month. I'm paying for the plan with wax but have not had any wax in at least 4 months. So called customer service doesn't respond to voicemail or email. I'm going to have to drop down to a lower package. Its been months since I started trying to reach customer service. No response at all. I really miss the wax especially in winter season. I miss Royal wash. Never had any issues with them. I would switch to Delta sonic except I don't like the way they wipe the car down with towels.
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February 2024 by Michael Fredericks
This has been the best local car wash I've experienced lately. As someone who works in the detailing industry, I always have realistic expectations for drive-thru car washes. The front and back don't come out perfect as I'm driving a small hatchback (same as it'd be if I drove a van), so just have to make sure they prep it first or I bring a spray for afterwards. They got my car cleaner (with the mid-level wash) than Delta Sonic or Classy Chassy, with no tire shine overspray or any gunk left on my vehicle. All the vacuums work and the location was very clean and accessible. 5/5 recommend.
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February 2024 by M W
Better then delta sonic, car always comes out cleaner vacuums actually work
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January 2024 by Francisco Báez-González
Super fast, very accessible...
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January 2024 by Javier Dominguez
Best car wash ever
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January 2024 by Dave Kellar
About as good as any other touch car wash.
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November 2023 by kim bubel
Don't do it. I spent over $19 for a wash and wax and they don't give you any extra washes for that price. My car now has a messed up spot on the right front from the car wash. They deny that it's from the car wash. I will never GO there again.
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September 2023 by Ryan T
Moderately busy when I went earlier today to have my car washed. Prices are great.
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September 2023 by Jerel Darrisaw
Ridge Road East Location is the Best in Rochester. The Sprayers take the time to make sure they get all the spots on your car. They are always smiling. And service it top notch. Even though it's out of my way it's the only Go I'm going to from this point on.
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September 2023 by Desirae Hanks
After my mirror was broken off during the wash, Will & the AGM both helped me by covering the cost and replacing that broken mirror for me. Their patience and going above and beyond made a frustrating situation be easy and stress free for me. The rest of the staff is polite as always as well. Thank you!
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August 2023 by Lauren
what’s exceptional about this location is the staff- I accidentally threw out my house keys while I was vacuuming my car. We called, and the manager was so helpful. He went as far as to disassemble the vacuum unit and even dig through the trash for us. Keys were found! Definitely will be returning to this location from now on. I think it’s so rare to find employees that go above and beyond like that!Services: Polishing
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July 2023 by TERRY
Great customer service I brought my truck through and was nervous because the tires was wide and the workers guided me on the tracks perfectly much appreciated they all deserve a raise!!!Service: Auto detailing
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July 2023 by Anthony Carrol
Best location around! And it’s not even close!Services: Auto detailing
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July 2023 by Jason Trax
This place would be decent if every single teenager working there wasn’t on their phones 24/7
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July 2023 by Big Tim
Nice car wash. I am very pleased with the results.