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October 2023 by Jacqueline Fedchak
Patrick is literally amazing. He went above and beyond when he helped me today and every other day I go there.
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September 2023 by Fatamah Abdi
As a first time shopper I felt that my experience was horrific. I ordered an embroidered lab coat for work and was told that the turn around was "about 2 weeks" . I stated " oh the 8th?" At which point the man at the counter confirmed. I returned to the store on the 9th just to get an update. I was told my name was not in the order book. The clerk tried to help me reorder. I then said just refund me. Another older lady intervened. Stating that my jacket was at the embroider. I asked for a paper trail and how she knew. She became very upset and argumentive. She insinuates that I am lying. She opens the same book without asking me my name and states "your order was sent." She says the names in the book were for special orders from the manufacturer" She then tells me that she will call the embroider and if they had not finished the oder, would cancel the order. We agreed that she would call me and let me know by 9/11. I have yet to hear back. If a mistake was made accountability should have come into play. A simple honest reply of.... "your name is not in the book, but I can follow up on Monday" with follow through, would have sufficed. However it seemed more important to berate me instead. 1st and last time for me. I don't even want to go back for the lab coat.
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May 2023 by Kelly Crispino
First time customer at the Henrietta NY location and will definitely be returning! Our salesperson Tracy was amazing - super helpful and so knowledgeable!!
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April 2023 by Brent Pettrone
Friendly environment, amazing staff, a little pricey, but a lot of options and quality products. I bought a pair of scrubs from Walmart and can REALLY tell the difference in the quality. I will be going here for any future needs.
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February 2023 by Jordan Spencer
Placed an order on 1/23/23. I understand that after CoVID there are supply chain issues, but to take my money and have zero updates over 2 weeks later is unacceptable. At the 2 week mark I emailed back to ask about my order status. It was escalated " to our support team" and 5 days later I still haven't gotten a response back. I won't be shopping online here again
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January 2023 by Eliane Grace
The scrubs I bought from here didn’t even last 5 months. I called to ask if I could exchange them as I spent a lot of money on the scrubs and really expected them to last over 5 months, but the employee essentially laughed at me and said it was long past the 2 month return policy and that nobody else had issues with that brand before. He hung up on me before I finished talking, so I was as disappointed in the customer service as I was in the quality of the scrubs.
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September 2022 by ac a
Cashier was super kind although I would have appreciated knowing there was a .05 cent charge for a bag prior to accepting her offer for a bag. I didnt find out until I looked at my receipt after leaving. Not all clothing stores charge for bags so it was a surprise that this store is choosing to. It was also pouring rain outside so a bag would be nice to have to begin with.Scrubs n Beyond does not honor their online prices in store. The price was a difference of a couple dollars per item. These prices add up! I asked the cashiers if they had the ability to check other stores nearby ( an hour away but I am heading that way anyway) if they are able to find out if another size is in stock for the top I wanted. They said they didnt have a way, but all this would have required is a phonecall. The website doesnt show which stores have the size or item you want in stock.For these reasons I decided to find my scrubs online at Amazon and the price for the top I wanted same brand, smaller size was the same price as online at Scrubs n beyond with free 2 day shipping ( Scrubs n Beyond would have taken several days) and free returns.
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July 2022 by Ariana Stotz
Patrick was such a peach! I was having issues with my card and he really helped me out. Great customer service he was exceptional!
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January 2022 by Laura Lee Cantwell
Ada was absolutely a sweetheartShe helped me so muchMake sure to ask for her you won't he disappointedThis store has such a wide variety to choose from
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January 2022 by Aaliyah Holt
The staff was great. Cheryl at Henrietta location was great. Helped me find the perfect scrubs and even applied coupons. Easy shopping !
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December 2021 by Adam Marthinsen
The staff was amazing! It was my first time coming in, I’ve never had to buy scrubs before. But they helped me find comfortable scrubs that fit really well! Thank you so much!
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November 2021 by Julia Palmer
The Sales Associate David did a great job helping me find comfortable scrubs. He really did all the work for me and made it quick and easy to find what I needed!
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September 2021 by Amber Givens
For the first time I didn't feel uncomfortable or too 'big' in a clothing store....especially a scrub store. Patrick was absolutely amazing he helped me find the perfect pair of scrubs that were so soft and flattered every curve I have and even gave me a few other options when I was in the dressing room by hanging them over the door...and when I asked for another top he kindly and professionally replied that it was they only one in stock but could order more for me. I will most certainly be back and telling everyone at work to come here. Great place fantastic service and even more fantastic employees David rung me up and was super kind as well ensuring I was getting my points for purchase and filling out my order form for my scrub top.
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September 2021 by Mary La Magro
Purchased my 1st pair of Dansko clogs. Patrick was very pleasant, he answered any questions that I had and I never felt rushed or pressured to buy. Started wearing the clogs the next day. A bit getting used to initially but am enjoying them more each day. Great Customer Service Patrick and Thank You again for your help.
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September 2021 by Chloe Kubicki
Dave was amazing! We had a really nice chat and he was very informative! 10/10 would go back again for the great service.
