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August 2023 by Dawn Finewood
Have to give credit where credit is due!!!!! Today I went to Sherwin Williams in Chili Paul Plaza. I was and am still totally impressed with the level of patience and willingness to help me by Miguel. The other day I bought 2 gallons of their amazing interior paint and thought I had the perfect color----until my sister and I opened the can of paint, stirred it and realized---wow---this is way too light in color. I knew I couldn't return it so i brought back to the store and had a conversation with Miguel---I let him know I knew he would not be responsble if things went drastically wrong--but if we could find a color that was of the basic paint family and enhance the product. He was amazing and was willing to take on the challenge. He worked his magic and was able to allow me to leave the store with a paint color that I not only loved in the store, but also a color I love on my walls of my family room! Thank you so much for taking the time to help me in my time of panic! You demonstrated customer service that use to happen on regular basis that is a rarity now! Thank you so much! I appreciate your adventurous spirit with my situation and will recommend you and your store to all who I know. THANKS! I will be back due to your great customer service, Miguel!!!!!
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May 2023 by Richard Stankevich
The stain and paint were ready for my pickup. The sales clerk was somewhat confusing when I asked questions.
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September 2021 by Erika Luedke
The associate named Makayla was very helpful, personable and knowledgeable. I went in a few times to pick out the perfect paint and supplies and I was very happy with my purchase and experience thanks to her.
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November 2020 by Amber A.
As a local resident, I love supporting local businesses! It was easy to walk into Sherwin-Williams and accurately find the paint color that I had found off Pinterest because they had an alphabetical list which helped me find the right paint swatch. They are also practicing Covid protocols and have plenty of paint chips for you to touch and after you touch when you throw it out. Michaela was very knowledgeable and was able to help us decide how much paint we needed for a new bathroom
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October 2020 by Tim Vossler
Know thier paint
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September 2020 by Antonio Lanza
Great experience at this location, with Connor.
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July 2020 by Winthrop Scott
First off, full disclaimer: I am not a paint-proCalled in earlier today, 7/29/20 because I recently removed a television set in a painted room in the house. We destroyed the Benjamin Moore paint years ago after it sat unused. I had the Benjamin Moore lid, and provided the information to the phone attendant, asking if I could save myself a trip to Hadlock for what amounts to a touch-up job. He said, sure, we can do that, after checking the system. I must have gotten his coworker when I walked in at around 4pm, because this younger individual with a colorful (lots of paint swirls and such) COVID mask was incredibly rude. I showed him the lid, indicating that I spoke to someone moments ago. He types something into a computer behind the desk - "yeah we can do that - what kind of finish do you want." I replied that I wanted the same finish as the lid that I was showing him - he replies, very rude and matter-of-factly, "Well I didn't buy this paint, how am I supposed to know what the finish is?" I wanted to say a few things - but instead I just walked out, and drove to Hadlock. Sure enough, after retelling this tale to Hadlock, he immediately recognized another very prominent code on the lid printout - and proceeded to identify and produce the correct "sheen."
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July 2020 by Craig Wagner
Helpful and friendly staff. Top notch products.
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July 2020 by Lia Bullock
Didn't really know what they were doing. They were very friendly but they almost gave us the wrong order TWICE even after we told them what we had ordered.
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April 2020 by Ron Brennan
Great curbside service
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March 2020 by Matthew Prevost
Excellent, knowledgeable, and friendly experience with more than enough choices and variants!
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February 2020 by Robert Holland
They've got great paint!
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December 2019 by Thomas Calmes
Friendly, professional, personable. Very helpful and eager to assist in any way.
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November 2019 by Dawn Woodward
Very knowledgeable and helpful.
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November 2019 by Debbie Gearing
Excellent service, advice and expertise!!!
