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September 2023 by mari rosa
Great service good shoes great prices
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May 2023 by Shaunta Collier-Rankin
Poor selection...styles look old and left over from 2020.
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March 2023 by Brian Matthews
The only reason I give it up three out of a five it's because they never have what they say they have on their website in store only that's a crock prices and selections so good though
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December 2022 by Leonard MH India and pz Adams NFC be a problem is I
Love this place got me an my 11 year old son some nice boots at a reasonable price
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December 2022 by Lola
Great shoes for a great price
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November 2022 by A Rose Shop
Found two pair of nice sneakers and boots reasonably priced for my brother and g-son, and never brand, I love it here.A. ? Rose
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November 2022 by Beth Murray
Name brands, good prices. Great sales. Good selection.
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October 2022 by Cynthia Witherspoon
My husband likes this store conveniently in the Town of Gates
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September 2022 by Denise Gilchrist
Didn't find what I was looking for in kids shoes. When I asked for assistance, the person was not friendly, I left the store.
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September 2022 by Samuel Bailey
Bought a gift card for my friend awesome deals they have
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June 2022 by Warren Michaels
How come I never been here before? Big mistake. This is my to go store from now and on. Just best prices.
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May 2022 by Doris Cooper
Great prices and variety of shoes selections.
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April 2022 by MoMo Meditation
All of the people who work at this location are SO Nice and Super helpful!!! I haven't come across a mean or unhelpful employee yet!!! And that's saying something for sure:) Especially in today's day and age when everyone is out for themselves or disrespectful to employees and the general population. I'm so glad this store is still standing through the COVID 19 pandemic, when so many of the stores in the Mall have closed. So sad to see good stores closing their doors!!! I hope this location stays open for many, many, many, more years to come. A family favorite for sure!!! My husband and I enjoyed shopping here back when we first starting dating etc. Now, we love coming and getting shoes here for our three children too! My youngest is still a baby but when older; I know we'll be buying shoes here too! There is an Alters in Canandaigua where I used to shop alot. Great store but smaller location with less sale product. I still love this store bc I used to go here alot with my Mom as a kid on up through a young adult. I just choose to go to the Victor location bc it's closer to my House. But I would recommend both locations and this Shoe / Company. Altiers/Shoe Depo have fantastic buys and something literally every one in the family can find and love. :) . Which as a parent; makes my life Soooo much easier when I don't have to go to several different stores to find shoes or the right sizes etc. Especially with the prices of gas! Who can afford to. And you can call and check with some of these places but they won't answer the phone! Altiers Shoe Depo always answer their phones and offer help or solutions. Like, when I called and asked about a specific shoe/boot that they carried and asked if they had my size. And they did! And the nice Lady employee set it aside for me! Great customer service!!! :)
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April 2022 by Sue P.
Love this place. I wear a 13 in women's, Shoe Dept carries that size, often in reasonable prices, and will ship it to me for free. Lots of choices too. As far as service goes, I think they really go out of their way, I can not understand the negative remarks. I'd rank them in the top 10% of customer service in any retail store that offers service. I ask for help, I'm not a baby, I prefer to initially shop alone, but once you ask they can't do enough for you.
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April 2022 by Mickey Burns
Staff sat in their car 10 minutes after store was to open and then asked for customers waiting to give them a little more time and they looked miserable.. store was a mess, overpriced items ... disappointed ?
