-
November 2023 by Thomas Quinlan
sam was super helpful in switching my parents from verizon to tmobile. definitely recommend
-
June 2023 by Howard Lewis
The representatives are great... I do that
-
February 2023 by Joanne Rivera
My husband got a new phone
-
November 2022 by Jennifer Smith
Sy was particularly helpful. Got a prepaid cell without issue. There was a bit of the issue w the phone but they were very professional and knowledgeable.
-
November 2022 by J. Rivera
You better off going to a different location since staff takes l the parking spots right on front of the store forcing customers to park further away
-
May 2022 by Anabel Lopez
If you are looking for a great customer experience, I strongly recommend Jonathan Garcia. He’s going to make sure you feel comfortable, appreciated and welcome. He make sure you understand any little detail by explaining to you step by step during the entire process. He is very kind, humble and professional. If you go to this location, you better look for him in order to have a great customer service.
-
February 2022 by Tom Hemstreet
Nathan the store manager took care of me and did an outstanding job I appreciate everything that was done would definitely recommend this store to do your cell service with.. Thanks to Danielle also for helping set up my phoneKudos to T-Mobile and the staff at the Ridge Hudson store
-
January 2022 by Zahara Trotter
Customer service was amazing love the associates here and they were definitely helpful ,knowledgeable and accommodating......LOVE THERE SERVICEWISH I COULD GIVE MORE THEN 5 STARS ?Thank you GARFIELD AND SHAWN
-
January 2022 by Jackie Akins
Very nice & knowledgeable guys in this store
-
September 2021 by Syed munam ahmed
Worse customer service everPulled my credit reportDidn't provide me service that they offer me.Give me wrong information everytome I called.Even Cooperate office won't listen to your call.Stay away, T-mobile is just a scam in their switching offers.
-
August 2021 by Tara G
The associate Garfield went above and beyond to help me with my purchase. Originally I'd visited the location down the street from here but they did not have any associates available who could access the sprint network. I decided to visit this location after verifying an employee could access the sprint network to help me. When I arrived I found out they didn't have the phone I wanted in stock but the other store did. Well, no worries, Garfield went and picked up the phone from the other store for me and brought it back so I could complete my purchase. Best citations service I've ever received!
-
January 2021 by Jeanette Irizarry
Went in to upgrade a phone and was greeted immediately, the staff is professional and knowledgeable. Had yo return because of an issue with the same phone a few days later and again received great service. My problems were handled and solved. Scott was very helpful and professional. He was diligent in finding a solution to fix my problem.
-
January 2021 by Todd Shaver
Excellent service and exceptional people
-
October 2020 by samantha sanford
If you need help certaintly dont call the call center. I am pretty sure they don't have any mangers there. Call #1 hung up on when I asked for a manager call #2 same thing call #3 on hold for 45 mins to be hung up on call #4 on hold for over an hour and still no answer. I dont think I've ever been this annoyed in my life. I regret ever going to sprint
-
March 2020 by Adrian Garcia
Personally I don't like it lol
