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January 2024 by Al Kar
Great service from Theresa in printing!
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January 2024 by Stacy Uptagrafft
Great staff, nicely organized store with an awesome print center! I love the fact that there are 5 self-serve printers in addition to the print staff to do print jobs quickly.
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December 2023 by John Devitt
Friendly and very helpful. Every office supply you need quickly!
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December 2023 by Debra J.M. Smith
This store is great! I found a fabulous chair, lots to choose from. I got a great deal on my entire purchase. The store is clean and bright. And the gal that took care of me was super nice and very helpful, as was her manager too!
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July 2023 by Alana Stevens-Firlit
Excellent service and very efficient!
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June 2023 by S Pakusch
Do not order same day printing services from this location. I placed an online order for invitations at 8:00 AM due to the convenience and guarantee of receiving them the same day. As stated on the website, as long as an order is placed before 2pm, you will be able to pickup the same day. Well 6:00 pm rolls around a couple hours before closing and I still hadn’t received an update on my order. I called and the person I spoke to made an excuse that they had too many orders to get done today… (I placed my order 10 hours ago)!! All I would ask for is some form of communication that my order wasn’t going to be completed in the same day or there’s going to be a delay. Absolutely horrible customer service and lazy employees.
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April 2023 by David W. Kehrer
Went for my passport photo. The staff member was very helpful and pleasant. The entire process took around 10 minutes (as advertised).It's been a while since I was at Staples, but I'll keep them in mind, next time I need something office or project related.
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March 2023 by Gabriel Huertas
My wife went to this location to drop off a package for ups and my wife was next in line and a lady behind her walks up to the lady behind the counter trying to cut in front of her and the lady in the counter tells the person “oh let me take her she just has one thing”. So my wife goes next and the lady behind the counter tells my wife to get the ups code and my wife has to pull it up on her phone as she is doing that the lady behind the counter tells the person that tried to cut in line “oh I’m sorry I thought she would be quick” in front of my wife.My 7 month pregnant wife felt disregarded completely by this employee and including all the extra charges we have gotten trying to print things here we have half a mind to not come back. Unfortunate because this is our local staples and although we can disregard the printing charges issues as machine errors I can’t look past this type of attitude towards my wife.
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March 2023 by Craig Henry
Dave, the manager, could teach a course on 5 star customer service. He went above & beyond to make sure that were satisfied with his Staples, and even rung us up himself at the end of our visit. We bought a new Epson printer, which was on sale, on Sunday. We didn't know that we could have traded in our old Epson printer for a $50 credit until I looked at their weekly ad on Monday. So, we brought back our old Epson printer on Wednesday, and Dave was able to redo our transaction for us. During our return visit, he was very friendly, and he made us feel valued as customers.
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January 2023 by Shayla Kerr
MARI! Absolute life saver! My niece was missing and she was nothing but helpful in printing flyers for my family. Calling continuously to check and see if we needed more! Words can't express how grateful we are for her! She was a blessing in disguise for our family in a time of need! Thank you Mari, for being AMAZING! Her hardwork assisted us in finding our girl! ❤️?
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January 2023 by Keri Cuyler
Ran in to enlarge the Legacy at Park Crescent calendar and the gentleman in the printing area was helpful and knowledgeable!
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December 2022 by Danielle Stout
David and Mari were extremely helpful with our purchase of an office chair. They were very friendly and professional. Thank you both!
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May 2022 by Kelly S.
My first time visiting this location, I normally go to the larger more updated Henrietta location. This store is alot older... limited items on hand. Fortunately I was able to find what I immediately needed and or good enough alternatives. They had a few acrylic stands and holders I needed asap, no time to order online. Aisles were cleaned and organized, staff was limited too. They are hiring if you want a part time gig. They do have a copy and marketing service section. They were also able to accommodate my poster print project with a super great timely turnaround. Open 8am-9pm
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April 2022 by Ami Baker
They do a nice job of getting you in and out fast. I especially appreciate the friendliness of staff, as it seems most these days are rude. Staples is doing something right. Just wish it wasn't so far away.
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April 2022 by Lauren Schlafer
Mike S. did an amazing job. He is a very very nice person and you helped me out so much. I usually don’t write reviews, but this man needs to be protected at all costs.
