-
November 2023 by Miles V.
Horrible service by the people got told by young male associate "I don't give a fuck" Would not recommend.
-
June 2023 by Lady “Lady B” Blessed
I normally patronize this location, however the service is slacking. Went in today to purchase a printer for my home office,after waiting so long for assistance, decided to make my purchase elsewhere.
-
June 2023 by Lillian Balkum
I normally patronize this location, however the service is slacking. Went in today to purchase a printer for my home office,after waiting so long for assistance, decided to make my purchase elsewhere.
-
February 2023 by Florin Bocarnea
Many items on shelf as empty boxes not available on hand and can waste time at cashier to find out that the empty box is on the shelf for no reason
-
November 2022 by Becky Heid
The photo/copy Sean was amazing he called me twice to make sure my dad’s memorial cards were perfect. Extra attentive and I am very grateful for that.
-
November 2022 by goldipaws
Great customer service. The cashier at the time, Kevin, was very friendly & helpful.
-
November 2022 by Elsie Fauver
Staples stores are great. You can find almost everything you need here.
-
August 2022 by Steve Klondus
Staples is a good place to shop for office stuff & things. Things you might need to distract yrself from doing "work", of stuff you might need to actually work. Paper & cardboard is also sold here, along w/ cheap & expensive chairs, computers, networking things, & stuff FOR the computer...memory chips, adapters, & the like. It's a neat store to kill time in, too...if you like that sort of thing...
-
May 2022 by Austin Nichols
I went to Staples this afternoon to purchase some supplies for my business. I only purchased 2 items, exactly the same, which were discounted on the price tag by almost half. I had my business partner present with me and attempted to pay for both items on 1 card, where I encountered an issue when attempting to leave. The cashier, Diane, proceeds to inform me that I only purchased 1 item (at full price hence why I didn’t question the amount) and the other item still needs to be paid for. I then told her about the discount and that there must be a simple misunderstanding. Diane goes on to make us feel like we are the problem and quite honestly a burden to deal with. Constant remarks were made and more than the average huffing and puffing. I understand mistakes happen, but maybe taking the time to show some patience and working towards a positive outcome is the difference between a happy customer and an upset one.
-
April 2022 by Ashly Potter
I’ve been to this Staples at least 5 times and they never have anything I need. I don’t even know why I keep trying. The employees don’t help at all.
-
March 2022 by Megan C.
Giving BIG love to this Staples - proving again and again why I only do my last minute print jobs through them. My orders are always ready when I need them and the service here is great. This specific location is clean, bright, and conveniently located in Panorama Plaza. I needed 150 post cards for an event this weekend and went through the usual same day order online process. I am giving 5 glorious stars to Joshua who took care of cashing me out and included a coupon without my even asking that brought my price down. I know it's no biggie for them to do, but it totally made my day. Not to mention the fact that my postcards look beautiful and were printed to perfection. Joshua and Jean are the dream team and I am grateful for them going above and beyond for me and ensuring I'll be back again and again. They were printing a beautiful wedding welcome sign with such care when I was there, too. I smiled knowing there would be some super happy bride hanging that in the next few weeks! I can't recommend this great spot enough. Happy printing and office restocking!
-
March 2021 by Patricia Christiano
Nate was a tremendous help in helping me fax
-
February 2021 by honest reviewer
Very dissapointed in this store!! In July 2020 I bought a Lazy Boy Arcadian chair. I was told the manufacturer warranty is one year for defects. So I bought the extended warranty through Staples Penfield.Now we are having trouble with the cylinder in the chair. Per True innovations whom is the actual manufacturer of the chair the warranty is 10 YEARS!!I would NEver had bought the extended warranty had the sales person been honest with me and told me the warranty was 10 years not 1 year as I was told. I would never bought the extended warranty as no office chair would last longer than 10 years with normal office hours work. DO not buy any extended warranty through Staples. It’s s scam.Here we are 3 weeks later and True Innovations has completely blown off the warranty they give. A SCAM.Staples people: please know your products/warranties so you can steer your customers in the right direction. Is that asking for too much in exchange for our very hard earned money? Try to be better Staples!!!!!!!
-
November 2020 by Kelly Snow
Was able to use
[email protected] to send documents to Staples for printing at around $0.14 per page (B&W). Very cost-effective and contactless experience. The whole transaction was done at the printer.
-
October 2020 by Benjamin Shur
Sold me a faulty $600 laptop now I have to get it repaired with the manufacturer as returns/exchanges aren't accepted after 14 days. Spoke to Grace the assistant store manager and she was rude and not happy to help me. Won't be coming here again for anything more than $20.
