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March 2023 by victoria calarco
My fiancé took me here to design my engagement ring. I was so surprised when I was there and had no idea where to even start but Mariella was so amazing at helping me figure out the perfect design! She was kind, patient and extremely knowledgeable. Stefan did a phenomenal job at creating my ring, he is a true artist!
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March 2023 by Stewart Laird
Very unique and beautiful custom jewelry! Owners are very professional, responsive, and accommodating. Made a custom pearl pendant for me at extremely reasonable price. For sale jewelry in all styles with a very unique flair at the showroom. Showroom is through front door of building, upstairs. Some of their work is also shown/available at Craft Company No 6.
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December 2022 by Susie Smith
We have been doing business with Stefan Otters for over 35 years and they are like family to us. Recently after an accident, my diamond wedding ring had to be cut in half. Stefan magically rebuilt and restored it to looking even more beautiful than before!(this was no easy task!). He is a master at his craft! The expense was very resonable and saved me from buying a whole new ring! Mariela is wonderfully kind and so easy to work with wanting each customer to be happy and satisfied with all their jewelry needs. Stefan Otters - a trustworthy, reliable family owned business which we in Rochester are so fortunate to have!
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December 2021 by Tallgirlsroc
I had such a wonderful experience ~ they took time to find beautiful stones for my engagement ring.Mariela spent so much time with me finding the perfect setting. As wasn’t sure what I wanted. They are also VERY competitive with their pricing! They are true Artisans!?
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August 2021 by Mona Haleem (Mona H.)
This business is a TRUE jeweler! Custom made jewelry is their specialty. I had a beautiful ring made just for me. Mariela worked with me and my mom to get it just right! She was in constant communication with us throughout the process.We have been customers at this shop for several years. And the owners have come to know us and our tastes and help us find what we are looking for.I always feel like it is important to them that we feel welcomed. I highly recommend this shop for anyone looking for quality pieces which are uniquely designed.
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July 2021 by Darlene DeBona
I started looking for a jewelry store / jeweler who could create a pair of earrings incorporating both amethysts and pearls. I called at least 3 places who claimed they created custom pieces and each got back to me with the reply “we could’t find what you were looking for and to create a custom piece we would exceed your budget.” A friend recommended Stefan Otter. I had never heard of them but made an appointment to meet with Stefan and Mariela. They had ordered some things and were prepared with ideas of how they could create the look I wanted. After some time we decided to scratch my first idea and see if a different idea would work. I had tied some button knots. I asked if we could include the knots into the earrings. They loved the idea. After searching for a jewelry for 3 months, I finally found one willing to work with me. The earrings were completed in less than a month. They were able to work within my budget. The earrings a beautiful.I have finally found a jeweler I love in Rochester.
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May 2021 by Andrea Taylor
Several years after my husband passed away, I was unsure what to do with my diamond engagement ring. Mariela and Stefan created a beautiful pendant using my diamond and the gold from my late husband's wedding ring. I will cherish this piece forever.
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April 2021 by Bobbi Jo Carter
Some of the most beautiful, well designed pieces. Will use them for all of my jewelry needs!!
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August 2020 by margaret delaney
For our 30th wedding anniversary I wanted to redesign and update my ring- I contacted Mariela and she is wonderful! They designed my new ring and it is truly stunning. It is one of a kind and I love it! They stayed in my budget and were respectful of my ideas. Highly recommend!
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June 2020 by Martha
I lost an earring that I purchased from a jeweler in Vermont many, many years ago. Mariela was incredibly helpful in contacting the jeweler to get a replacement. I had tried to do this myself but was unsuccessful. The process was easy and the replacement was perfect. Mariela’s assistance could not have been more professional or kinder. Many thanks!!!!
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June 2020 by Emily L
Friendly and extremely helpful in picking out the perfect handmade piece of jewelry as an upcoming birthday gift
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June 2020 by Heena Arora
Stefan Otter Fine Art Jewelers is one of the finest Jewelry stores in Rochester. Their designs are stunning and something that you won’t find easily at any other jewelry places because every piece is Unique. Their designs are such that suits every age group and personality. The precision and craftsmanship of each piece is distinctive in its own way. The owners are very kind, co-operative, understand your needs and suggest accordingly. Their prices are incredibly competitive. I bought a pair of earrings and I am totally in love with them. Best Part, they customized it for me. For very trendy, style apart jewelry pieces, Stefan Otter is the place to be.
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April 2020 by Donna DeLuca
This small, local, family-run business is wonderful. Their work is beautiful, they are great communicators, and the shop is lovely and convenient.
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April 2020 by Liviu Toia
I've known Stefan Otter Jewelers for many years. They offer excellent service, are very reliable and knowledgeable, and their fine artistry is on full display, very beautiful and of excellent quality.
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February 2020 by Liviu Toia
I've known them for a long time and still am in awe of the fine design and artistic work of Stefan Otter Fine Art Jewelers. I highly recommend this great family owned business.
