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January 2024 by Will Ranger
Very argumentative with junk vehicles. Make sure you check all the fluids. Make sure you check the frame
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September 2023 by Josie Undercraft
Bought a car here and have had nothing but trouble with it. Was told when I bought it that everything was replaced and it was a reliable car. Within 2 months since buying I have had to bring the car back to them to have repairs done that they supposedly fixed. For example, when I went to put gas in it for the first time the gas hatch wouldnt even open. I brought the car back and they said they fixed it but I have always had to use my fingernails or a wedge to open it. That was lie number one and an ignored red flag. Lie number 2, brought the car back yet again not even a month after the gas hatch “repair” because there was no muffler. Again, they “repaired” it but when I brought it in for inspection I was told there was no muffler! Lie number 3, was told the tires were all replaced with new ones come to find they were bare and wouldn’t pass inspection…There are many more problems than just these but do not trust them farther than you can throw them. I am a year out from purchasing now and the entire car has replacements that need to be made that they said they fixed. They either did cheap work to fix the car in the short term or didnt do any improvements to it at all. Do NOT trust their word. They should be ashamed of taking advantage of a young female. I now have to scrap my entire 2012 Nissan Altima and buy a whole new car because I trusted them. It is very evident they are money hungry. Having good interpersonal skills doesnt make up for the deceiving and lack of quality work on the car… Sincerely disappointed and heartbroken.
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May 2023 by Alex Hixson
(wish I could give them zero stars) So to make a long story short, just live most of the other one star reviews, I had a list of things that needed to be taken care of; some were taken care of, others were not. Had it for a month and the starter went a few days ago leaving my wife stranded in -5 weather in parking lot with a heater that at best, half works. Just like the other one star reviews I'll be getting the work done on my own (from a reputable mechanic) since every time I asked them to make things right it was done half way. Although I really should have had a professional look this thing over before buying. It would have saved me a lot of $$I'll edit this later and make a list of all the thing's that's been done to it soon. In the first 2 months of purchasing it they had it for over a month, going back and forth to repair issues. Their "60 point inspection" is also part of their hogwash sales pitch.Update: less than 2 years later, our car needs a new engine. Turns out it's burning oil and the head gasket is leaking. Our mechanic also advised that it didn't have the original engine and "stop leak" was used on the radiator. Which means they knew it was messed up before selling it.Stay away from these crooks!
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January 2023 by Tony
DO NOT PURCHASE HERE! Roaches live here. ALL vehicles in inventory are garbage. I truly hope I save someone time, money, stress & also ensure YOUR safety.
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December 2022 by Robert Reyes Jr
Always a great place to purchase good quality cars
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December 2022 by Jeff Schmitt
After looking for some time in the Buffalo area for a 1st car for our 16 yo son and nothing worth pursuing, I came across Superior Auto. Their website was easy to navigate and accurately described their choice vehicles after stopping in and test driving.It was evident the pride Mike and Bob take in their reputation/business.They took care of a few minor issues expected on a used car and stood behind their promise of customer satisfaction.Right down to the delivery went exceptionally smooth.We would recommend Superior Auto to anyone looking for a clean, choice used vehicle.Jeff S.Amherst, NY
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December 2022 by Nicolas S.
Brought my truck here and had a great experience. Place goes above and beyond to make sure everything's taken care of. Family has bought trucks here before and keeps going back- great shop.
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July 2022 by Tracey Gaines
I needed a car real bad and have no credit. A co-worker told me about herbeing in the same situation and where she got her car. So I went without expectations and was pleasantly surprised that I was able to purchase a car!!!!! Bobby is an absolute wonderful, sweet, funny and helpful woman!!! I wasn't pressured and wasn't given the run around. I will and have recommended Superior Auto to to everyone. I can't thank you enough for giving me my freedom!!! More than grateful and happy with my car.Sincerely,Tracey Gaines
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February 2022 by Simply Delicious
(wish I could give them zero stars) So to make a long story short, just live most of the other one star reviews, I had a list of things that needed to be taken care of; some were taken care of, others were not. Had it for a month and the starter went a few days ago leaving my wife stranded in -5 weather in parking lot with a heater that at best, half works. Just like the other one star reviews I'll be getting the work done on my own (from a reputable mechanic) since every time I asked them to make things right it was done half way. Although I really should have had a professional look this thing over before buying. It would have saved me a lot of $$I'll edit this later and make a list of all the thing's that's been done to it soon. In the first 2 months of purchasing it they had it for over a month, going back and forth to repair issues. Their "60 point inspection" is also part of their hogwash sales pitch.
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February 2022 by John Mastrella
I am very satisfied with the SUV I purchased from Superior Auto Care. I was very impressed on how I was treated and could not be happier with my purchase. I definitely will go back again.
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September 2021 by David Thomas
Mike was honest and fair, and communicated extremely well around the purchase of my daughter's Altima. I would certainly recommend anyone looking for a used car to give Superior Auto a call!
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July 2021 by Heather Dyer Tomasino
Superior was great to work with when I purchased my car last month! It is nice to know that there are still honest car dealers who don't try to upsell things that I don't need just because I'm a woman. Thanks again for a smooth and easy transaction!
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July 2021 by Laurie Gates
Wonderful experience buying a car here!!! No pressure sales, great cars and friendly honest people!! Will definitely buy from there again!!
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June 2021 by AJ Mihalko
Have had the car for 2-3 weeks… 2,000+ miles I have driven it. 92,000k on it now.. Just needs simple stuff. Wheels balanced, wire loom, transmission filter etc… 100$ not bad for a 13 year old car!!!These guys are honest and will help you with anything. Recommend for anyone looking for a good used car for college or for work. Thank you Mike & Bob let me know if you get any other 04-08 cars impalas/prix.Don’t let the negative reviews steer you away!..nothing but great service from these two men.Anthony MihalkoFredonia NY
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May 2021 by Saunee Desire
Attention attention... I am highly disappointed on the action that Superior Auto has taken selling rigged cars as well as warranty . I called plenty of times trying to resolve the issue but Mike chooses to not comply now forced to take legal actions I highly recommend not to go to this place .....professionalism it's at it's lowest I'm highly upset with the empty promises that was made . If I could give zero stars I would . Thieves correct out of a year I had to fix that car 7 times and warranty doesn't even cover the problems that car has..
