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February 2024 by Lily Beekman
I've been buying flora arrangements from Terry's for quite awhile. She very professional for our small town business owner. Family oriented, and extremely helpful when needing help making choices
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July 2023 by Glenda Gonzalez
The arrangement was beautiful. I was very pleased.Thank you!
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July 2023 by Sheila Lyons
I am extremely impressed by Terry's designs, and the fresh quality of flowers she uses. I live out of state, and I call Terry to create and deliver arrangements to my family for special events. Today, I needed sympathy ? flowers delivered. She is professional, understanding, and extremely talented. 5+ stars each time.
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July 2023 by Naomi Hill
For many orders well done, I am glad to review and give the top rating.
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March 2023 by Stacey Allinger
HORRIBLE EXPERIENCE... I would give them no stars if I could.Ordered flowers for a funeral and first they said they could not provide the flowers I ordered due to supply issues so I gave them permission to use a different bouquet, then they said they could not deliver them the day before the service. I said ok as long as they are there on the day of the service. Then on the day of the service they said they could not deliver them because their driver had an emergency. Then they texted and said can you give us a home address which I provided. Then 3 days after the funeral they called to say they did not get my text messages and needed an address to send the flowers to. I told them I had responded with an address 2 days ago and I wanted part of my money back since I did not pay $106 for this kind of service. They said they would be willing to give me $5. I cancelled the order. HORRIBLE SERVICE. Do not Trust them with your business. Go somewhere else.
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February 2023 by Aaron Raichart (A-A-RON)
Can't award a 5 on anything as I submitted an order 3 weeks ahead of Valentine's Day(just after the freeze that hit the Buffalo area) and was notified that suppliers had no ETA and they promptly refunded my order. Couldn't get flowers to my partner in Byron, but the service was excellent while placing my order. Can't blame them for nature stepping in. Give them a call!
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January 2023 by Victoria Cenzi
One of my favorite spots, Terry's work is stunning, her arrangements are beautiful and always exceed my expectations. Support local, you won't be disappointed!!
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October 2022 by 13THPR0PH37
1st time here at Terry's and the floral arrangement was absolutely beautiful! Can't give enough praise. I just let her do her thing and she knocked out of the park!
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August 2022 by Patricia Chestnut
I ordered flowers from Terry’s for my uncle’s funeral. They day after I placed my order I got a text saying they would not be able to fulfill my order due to supply chain issues. That excuse is really getting old. If Terry’s doesn’t have any flowers to fill their orders maybe they should close their doors and shut down the business. A florist with no flowers!!! Really?? If I could give less than one star I would???
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July 2022 by Ginny Strong Harris
Thank you so much for the beautiful arrangement you did for my brothers funeral! It was perfect!
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June 2022 by rocco mastrangioli
Excellent suggestions and products,Excellent customer service and the delivery person is a gentleman and a scholar. Easy online service
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May 2022 by Julie-Jimmy Sprague
Absolutely beautiful !! And saved me last minute for my daughters senior ball !! Thank you !!
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March 2022 by Donnie LeSage
Terry, Thank You - Thank You for being a reputable business on the internet. I’m in Louisiana and needed flowers for a business friend in the hospital in Rochester. I trusted the many favorable reviews for Terry’s Floral Treasures and am so glad I did. My friend sent me a picture with a smile and a HUGE thumbs up next to the beautiful arrangement. The website purchase process worked fine and the email order confirmation from the website and PayPal assured me the payment was received. I purchased late in the evening after business hours and when I checked my messages the next morning I had a personal message from Terry stating she had received my order and would try to accommodate my order as best as she could. Awesome communication and she nailed it on the arrangement. I could see in the picture that the message I included was on a card and was even hand written. Now that’s a personal touch that shows she cares! Terry’s Floral Treasures is the BEST!! I’m a happy customer and my friend is a happier patient.
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February 2022 by Barb Zanotelli
I ordered flowers 2 days ago that were supposed to be delivered same day. As of today no flowers were delivered and calling the phone number at the bottom of my confirmation email just put me on hold for 15 minutes. Unfortunately I did not see the 1.2 rating on BBB until today. I won't make that mistake again!!!
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January 2022 by Rachel Christensen
What a beautiful job you did for our fathers funeral. Thank you so much
