The Good Feet Store in Rochester is highly recommended for those experiencing foot, heel, or arch pain, as well as related discomfort in the knees, hips, and back. Many customers have found relief through the store's custom orthotics, arch supports, and shoe insoles. The staff, including knowledgeable and friendly associates like Amber and Ariana, take the time to understand individual needs and provide personalized assistance. Customers often leave feeling great after fitting with the right supports, which can make walking easier and eliminate pain quickly. The store is especially praised for its attentive service, even to those with complex needs. For example, a customer brought their elderly father, who suffers from neuropathy and dementia, and the staff worked patiently for hours to find suitable sneakers with non-active insoles, allowing him to put them on and take them off independently. Although solutions can be costly, many appreciate the value of personalized help and the comfort it brings. The store welcomes walk-in customers, and staff like Ariana are often described as personable and helpful. The experience often involves trying multiple pairs of shoes and insoles until the right fit is found, with an emphasis on making clients comfortable and satisfied. Overall, customers report positive experiences and noticeable improvements in their walking ability and pain levels, making The Good Feet Store a trusted place for foot health solutions.