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December 2023 by Mara New
We absolutely love the Reef Shoppe. My husband and son were just in today (again) and they always have great advice for our aquariums. I could spend a whole day in the store just marveling at the tanks, they are beautiful. The fish we've gotten from them have been healthy and have done well, the pricing is completely fair, and we trust them fully when we have questions on what to do. Five stars for sure!
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December 2023 by Scott Stead
So glad I found my "go to" LFS. Tom and his skilled team are always welcoming. Got me back into the hobby with my 5 gallon Nano. Now it's time to step up to something larger. Maybe Santa will have something in his bag for me! Take my money, please.
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December 2023 by Jake Knier
Anyone who has a negative opinion about this store clearly has no idea what a bad store looks like. This store is hands down the best place in Rochester for Freshwater and Saltwater livestock. The shop is PRISTINE and the staff is fantastic. Most stores have tanks that look decent from a far but upon closer inspection it’s COVERED with horrible tank husbandry red flags. This shop is easily in the top 1% of shops in WNY if not all of the state.The owner is a great guy. Welcoming and just a genuinely nice human. The staff is just as great and are clearly obsessed hobbyists with a huge level of knowledge. But more importantly, they tailor their knowledge to yours. You won’t be thrown tons of scientific jargon and overwhelming info. They will match your knowledge level, give you tips, and 100% guide you in the right direction.If you need a ship for dry goods, livestock, and eq… go in and give them a try. I promise you it’s worth it.They also value your loyalty and over a short period of time will learn you and your tank(s) where they recommend things you’d never think of.10/10 and please don’t ever change guys.
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December 2023 by sadiqa hall
This shop is beautiful and homely and they treat you just like your family. They help you progress with your freshwater and saltwater tanks. They are excellent at what they do and are very informative
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October 2023 by La Toya H.
Went in to get some things for my new frog enclosures and some fish food. When I say the help I was received was superb!!!!!!...I don't think that word describes it. The owner is very knowledgeable and friendly. His staff is nice too - very personable. This is one of the many reasons I keep going back!
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August 2023 by Jeani Mcmahon
The Reef Shoppe is an amazing fish store. The staff are friendly and very knowledgeable. It's one of my favorite places to go
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August 2023 by Shiya Collier
As someone who used to work for one of those big box pet stores, I have became super picky about where I purchase fish. At The Reef Shoppe, all of their fish always look healthy and happy! Their tanks always look super clean and stunning, and the staff is so very kind and knowledgeable. They will do anything they can to help you keep your fish healthy. Whether you are just getting into the hobby or have been fish keeping for many years, this is an excellent aquatics shop. You will not be disappointed!
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August 2023 by Ann Curti
All of the staff are so knowledgeable, friendly and helpful. They never make you feel inadequate and just help you take great care of your fish. Their prices are good and I love looking at their display tanks while there. I live in Henrietta and even though it’s a 20 min drive it’s worth every cent in gas! I love this place!!
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August 2023 by Michael Lubas
An A+ establishment. Staff knows their stuff. While a bit on the high end, prices are fair, fish are healthy, this customer is a happy and confident camper.
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June 2023 by Jacob Allen
Love this place!! Always enjoy my time when I visit and see what new stock they have. Absolutely the best service. Very knowledgeable!
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June 2023 by Jamie Pecori
Went in today to purchase an entire new set up. Sam and Tom were extremely knowledgeable and helpful in my decision making. Sam even went as far as laying tape on the floor, the size of the tank so I could decide how I wanted the decor to be set!! Everyone went above and beyond to help me and I cannot thank them enough!! I will now be a life long customer. Thank you all for everything!!
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May 2023 by Trisha Forsythe
Excellent service, very knowledgeable and helpful, but unlike other stores, they did not guarantee fish health after all six died in less than 24 hours.
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April 2023 by Colleen Kirk
Friendly, helpful staff. Tom took great care to make sure we left informed and with what we needed to support our tank and fish. Fun to look at the beautiful tanks while you're there too. Will be back!
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April 2023 by Ron Tronnes Jr
Friendly and helpful staff - VERY CLEAN shop - nice selection.
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March 2023 by rocc
As soon as I walked into the store me and my girlfriend just went, "Wow." I'm sure you will have the same experience. We got this little guy here as well! Awesome fish store and awesome staff as well.
