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March 2024 by Carol Schwartz
Hardly no tuna on my roll, or lettuce,
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March 2024 by Jason Henry
I don't know why. But they can't make ice cappuccino to save their lives. Even had one employee get mad at me cause they made it wrong. Half the time I go there I wait too long in line. Then I get to the order machine. Their ice cap machine isn't ready to make my order. Now I'm late for work and pissed off. I drive a medical car. I need my caffeine in the am. So frustrating I hate going there. But I usually don't have a choice. They don't care enough to make my drink right. Why would I think they care enough to at least make sure they can even make it.
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March 2024 by Christine Vilinsky
Bring back the lemon donuts ?
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March 2024 by Dylan Soule
There is zero reason why this sandwich should be sold to anyone. The fact that this is what my wife got from this place makes me sick! Black as tar. Won't be back!
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February 2024 by Mike Wendt
Need to be better at the register.
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February 2024 by Lloyd Freeman
Have been a avid Hortons coffee drinker for years. This particular one has not been the greatest today or in the past. Only utilize this one periodically with similar results. Recieved a partially toasted bagel today. It had a large amount of butter on it and not even spread. My coffee was taken from a half brewed pot, affecting the taste. Enough chances, which is to bad.
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January 2024 by cynthia belknap
Is there a policy now that Tim’s won’t cut your bagels in half?? I specifically asked for it cut and the worker said “sure we can do this for you”. And of course, wasn’t done. Making it very difficult to eat in the car or at the location I was going. (To the ER with a sick family member). Also wayyyyy too much cream cheese. Made a horrible mess. This particular location used to be my favorite when I worked near here. Order was always fast and food made deliciously. Not anymore. Been here 2 days in a row and same. No slice on the bagel. Also. Did not give me any receipt so I could lodge a complaint on their corporate website. Shouldn’t even have to ask for it cut anyway. Also had to ask for a bag after I got my bagel and egg bites. I was going into the ER waiting room across the street. Not trying to juggle all that with coffee. Get it together at this location! You guys used to be great here! Also employees laughing and talking together at the drive through window like what??? 3 ppl don’t need to all be hanging at the window and talking. I felt like a nuisance asking for a bag.
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December 2023 by Prabin B
Dude kept rushing me when I only wanted 2 coffee and a donut. I asked for 4/4 n 2/2 cream n sugar for S n M coffee instead I got nothing in my coffee in M coffee? Hire new
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December 2023 by Steven Smith
How are you gonna look me in the eye and serve me this cursed breakfast sandwich. Lettuce?
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December 2023 by D G
Busy drive-through but moved along
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November 2023 by Joshua G.
When they arnt "doing food right now" during lunch hr?? 11/19 @1pm...update - reply to the owner 11/21/23most days "usually during the morning shift I rarely ever have any issues at this location. Its actually one of my favorite locations at this time but I just couldn't believe I got this reply from the lady working the window "sry im not doing food right now". how as a fast food restaurant during lunch hr can you decide you arn't going to serve food? now I worked burger king back in high school and they used to time the drive through from the minute the customer stopped at the speaker to the time they got there food and drove off, they would "compete for drive through time" so I have to wonder if "not serving food" was out of just lazy / hating your job, or was it in an attempt to get that dive through time or was the whole kitchen out of power, maybe out of food? idk it all just seemed odd to me that , that was there response to us trying to grab a quick lunch on our way to our next job... I also find it hard to believe the place didn't have a single thing on a menu that has around 12 different items.... All the same, I still go every morning and overall have very little to complain about
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November 2023 by April Griffin
Why sell food if half the time when I go to order food I get told “I’m not doing food right now” you’re telling me that at noon you aren’t making food when you just started serving lunch at 11…..lazy
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November 2023 by s Matteson
I hope I have enough space to write this review……..this location is straight awful. One of the managers sells thc and nicotine things to employees including the minors. The store manager talks down to her employees like they are nothing. A few weeks ago the two staff members were working the night and one of them was three sheets to the wind drunk and the other employee working was a minor child. I didn’t know that it was in a minors job description to babysit a full grown woman who’s that drunk. This location has bugs, the bathroom smells like a sewer. That place only has a handful of decent employees that treat people kindly. The young man that closes is a great guy, I believe he’s a supervisor, always helpful and understanding. I’ve never had an issue with the day time asst mgr either she always seems in tune with the staff and customers. Any time I’ve complained to her she listens but I’m sure her hands are tied so there’s only so much she can do. There is also a man that works days (he sounds southern) he is always oh so friendly too. This tims has a real problem with how they treat the general public, probably the biggest reason why they rotate staff so much because the managers there. Word of mouth gets around fast on peoples experiences here. When I’ve had issues with food or staff the complaints go unheard, and rather than trying to correct a problem they just belittle the staff instead. Is that really fixing a problem? When a customer asks for a way to complain to the owner(s) said customer gets talked down to as well. There is only maybe 4-5 people in that store that are kind to customers and I genuinely feel bad for those few that get treated the way they do and the management doesn’t even try and hide the way the talk down and belittle people. I could probably write a book with the bad experiences that have gone on there. Also I’m sure you’re thinking of it’s soooo bad why go back?Here’s why I go back because I genuinely feel that 95% of any gripe with that location is management and I feel bad for the staff working under those two managers. I really hope someone important sees this review because that store is out of control. And something should be done about it. And I’m just one complaint. So I’m sure absolutely nothing will be done for those poor staff members. Anyways good luck to that store because it’s just not good there.
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October 2023 by Susan Pire
Apparently, you can't use a Tim Hortons gift card @ this location because I was told, "The machine has been acting up." Good thing I had cash or I guess I would have ended up w/ nothing. Seriously? If the machine is broken then don't you think it should be kinda' important to look into? Also, filthy counter area.
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October 2023 by Chris Ayers
Just went for coffee, but I really like their coffee!
