My employer changed their payroll from another bank to this bank. Although I have been banking elsewhere for decades I absolutely love their customer service. If it were not for having a very long standing account I would consider switching over.
December 2022
I stop by every month to take care of my rent and the workers here are great. Always kind and do a good job. The bank itself has also worked well for me for a couple of years now.
January 2021
Lisa and McKenzie could not have provided better care, service and attentions to my mother's banking, period! They make you feel good about going to the bank. I've never experienced anything like it.
Tompkins is a community bank offering personalized service, local decision-making and a broad range of services for consumers and businesses. Insurance services are offered through Tompkins Insurance Agencies, and wealth management services are available through Tompkins Financial Advisors.