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March 2024 by Big Tim
Good store. Friendly service. Lots of customers wearing pajama bottoms.
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March 2024 by Chloe Stone
Went here, and they refused to sell me beer because I didn't have a driver's license on me. I had my NYS ID. Which is a valid form of identification in NY. It has a picture, your name, DOB, and is issued by the DMV. I've never been to a grocery store in my life that refused to sell alcohol because you specifically need a driver's license. What if I had my passport? Would they refuse to sell it to me than ?
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January 2024 by Ben D
Just had the rudest most unprofessional experience trying to buy 2 live lobsters. To start, no one was in the section, I stood there for ten minutes before I asked the nearest employee who frustratedly said she doesn’t work back there and grudgingly called for assistance. When a lady did show up to help me, she acted like it was a pain to get me a lobster. I tried to request specific lobsters and she told me it was impossible because they move too fast, I said, okay, well they taste different based on size and how active they are, she said “they’re all active they’re fresh” (we live in upstate ny, the freshest seafood isn’t always that fresh) and that they’re all around a lb-lb and a 1/3. Then she grumbled when she pulled out a lobster and I said I didn’t want that one. I’ve never once bought live lobsters and not been able to select which one, why would you have a tank visible to customers if they can’t choose their lobster. I’m spending $20 a lb on it, I should be allowed to choose my lobster, I wouldn’t buy a $20 a lb steak if I couldn’t look at it first. Extremely frustrating, and if I could have gotten a lobster anywhere else I would’ve turned around and walked out. They’re not goldfish, they’re not fast, she should be able to grab a specific lobster if she’s going to work in that section. Get your hand in there, I don’t care what you need to do to get it, but definitely not be overtly frustrated with a customer and continually disagree with me about wanting something that would be normal in any other seafood section. Seafood section policy should be reviewed by the store, and maybe employee attitude, as it didn’t feel like a very friendly market to have the employee be actively mean and frustrated to my face.
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January 2024 by William Thomas
Great grocery store
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December 2023 by Jamie Alessi
Just Tops. Good to go!!!
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November 2023 by Jaclyn Ponticello
Close to where I live and like going there.
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October 2023 by jinelle Lee
All except for the rude old man always hanging out at the service desk making mean comments to the disabled. It would be awesome!!!
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October 2023 by IWF Pro Wrestling
Almost every time I go into this location I use the customer service area. There is always one attendant that is just miserable. I don't know her name, but she has long dark hair. She was there today at 9:20 a.m. I understand everybody has issues in their lives and could be having a bad day, but this is every single time I go in there. She is miserable,like her cat just died or something. I have worked in customer service for 35 years for a Fortune 500 company, and if this is the face of your franchise, then you are in deep trouble.
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October 2023 by Ruth Harris
Good meat selection and fresh produce.
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September 2023 by Joe Bradt
Store was well-stocked and had everything I needed, but sale prices require buying multiples to get a discount. Big deal-breaker for me
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September 2023 by Denise Coley
I shop hear they have pretty good deals
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August 2023 by Jaxcie You
EVERYTIME I GO INTO THIS TOPS TO SOEND MY HARD EARNED MONEY IM RACIALLY PROFILED NEVER NOT ONCE STOLE FROM ANY LOCATION NOR HAVE I HAD ANY ALTERCATIONS MANAGEMENT NEEDS TO STEP UP AND HANDLE THIS ASAP.P
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August 2023 by Sherri Tyler
We rarely shop at Tops because it's so overpriced, but occasionally, we'll run in for one or two items because the location is convenient. Today, we made a fresh rhubarb-raisin pie, so we stopped for a quart of vanilla ice cream . . . and I was reminded why we almost always go elsewhere. All ice cream brands, even Tops' brand, were priced $5.49 - $5.99 for a pint and $6.99 - $7.99 for 1.25 quarts. I did get a quart of Tops' brand on sale for $3.49, but I was reminded why we drive past Tops 99% of the time to shop other grocery stores. Except for occasionally good sales on a few products, their prices are outrageous compared to literally every other store within driving distance.
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June 2023 by J Donald Brown (JD)
Great service, good veggies!
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June 2023 by Valerie Crandall
Can't anyone ever answer the phone at service desk during OPEN HOURS...BAD CUSTOMER SERVICE...let the phone ring 165 times after it kept hanging up after 50x..I'm sure my review will be deleted..but I'll spread the word
