Universal Heating and Cooling Company is a local family owned and operated business serving Rochester, New York, and surrounding areas since 1956. They offer high-quality, affordable residential HVAC sales, installations, inspections, and maintenance. Their trained, qualified technicians are courteous, professional, and efficient, taking pride in doing a good, thorough job. They are known for their competence, honesty, and reliability. Available 24/7 for emergencies, the company provides smooth service, calling ahead and answering all questions. Technicians are generous with their time, offering clear explanations and helpful pointers for maintenance. They perform detailed inspections and accurate repair versus replace analyses. The team works collaboratively, with technicians readily providing second opinions. Installations are efficient and clean, with fair pricing. Customers consistently recommend Universal for all heating and cooling needs, stating they will not call any other contractor.
We have had Universal Heating & Cooling at our home several times and have always been very satisfied with their work. They always show up on time and have great communication. Very reasonably priced compared to a lot of other places.
November 2022
Universal did an awesome job installing my new HVAC system. They were thorough with the details and were very efficient. I would recommend them to anyone.Service: Heating system installation
September 2021
Two technicians came and serviced my Boiler. They were on time, professional, and respectful. They wore their masks the whole time in my house. Pricing was up front and scheduling the service was easy. Will be using again.Service: Heating system maintenance
