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January 2024 by D B
This place is great! They know how to treat customers and have the expertise and knowledge to be trusted. Highly recommend for work on your auto repair or if interested in buying a vehicle.
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January 2024 by Brandon Scribner
I was in the market for another vehicle and spoke directly to the owner. His first response was, "Tell me exactly what you are looking for and we'll find it." Well, he did just that. It was a very seamless and easy process throughout the transaction. Universal Imports just got another customer for life.
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January 2024 by Molly Martin
All I can say is WOW! Mark & team are incredible to work with, they make the car buying process a dream. I recently purchased my 3rd car from Universal Imports, and this time was extra impressive due to an extremely fast turnaround. From my request to source a particular car, to purchase of a perfect condition Volvo XC90, was maybe 8 hours. Mark goes above and beyond to make the experience as smooth and easy as possible. My family is so grateful to have been working with Mark & team for years (I think 10+ cars at this point!) and we couldn’t be happier. Highly recommend Mark and team!
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January 2024 by George Aitchison
Got a routine service and inspection on my E300. Best of all found out brake service MB dealer recommended was not needed. Saved me $$$. Great staff. Very pleased I found Universal Imports.
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January 2024 by Jonathan Holmes
I had a wonderful experience with the team here. The refined interpersonal skills of the staff is a cut above the rest. I am truly impressed with them and look forward to working with them on into the future.
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January 2024 by Jon Spacher
Best service, great attention to detail, super friendly, and I trust their work!
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January 2024 by Catherine D'Amico
The team there is honest and a pleasure to work with. Everyone knows car repairs are not cheap, and not the most exciting thing to spend money on. But when you go someplace where you know the staff is trustworthy, it makes the experience so much better. I have been exposed to many auto service centers in my past life as a customer and an employee. And Universal is one of the best. They are especially good at complex repairs and while not inexpensive, they are much less expensive than dealerships.
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January 2024 by Deanna Dominice
This was my first experience . I only went in for an inspection and then had to come back for a light to be fixed. Both times, they got me in right away. Very friendly staff. Wait time wasn’t long at all.
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January 2024 by Jim Goff
Service and attention to detail was over the top. These folks are true experts and don’t stop till everything is perfect. So pleased with this team
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January 2024 by Eye Deez
This team is 1st class. Down to earth, expedient; reasonable and efficient. Plus they were very thorough too.
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December 2023 by Stedson Cadogan
Universal Imports very good service and competitive prices
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December 2023 by Jodi Stewart
The office personnel are friendly and professional. I've been thoroughly satisfied all these years. A++
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December 2023 by Nedra Miller
I have been a customer for close o 20 years. There is no where else i would consider buying a vehicle. Their customer service and attention to details is unsurpassed.
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December 2023 by Joseph Johnson
I have been getting great service at Universal Imports for over a decade! Wouldn’t go anywhere else.
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December 2023 by Thanasis Gkourlias
Very thorough and quality work. Recommended
