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January 2024 by steve melkioty
looser class 101...a bunch of theves...every pk..is opend...its unreal....my sister was told by a mgr...oh this is the mailmen.....not us.....waaaa...if you keep them and dont fire them...then it is YOU......
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January 2024 by Audrey Couser
Friendly and clean. I like my post office.
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October 2023 by Natalie Nelson
I will keep creating Google accounts just so I can keep leaving awful reviews. Never in my lifetime have I ever had such AWFUL experiences with any delivery service. The last place my ($1,000) package was tracked was at Rochester. This package was supposed to be delivered MONTHS ago. When calling the USPS phone number, it’s IMPOSSIBLE to get through to an agent. They deleted my tracking number since it’s been so long so even keeping my receipt this long has been useless. The machine is ANNOYING and doesn’t do what needs to be done. It literally says “I know you want to speak with an agent.” Then it hangs up making me call going on 43 times now. I’m finally on hold to talk with a human but apparently, it’s going to be close to an hour before I can get through. I have officially been ROBBED and now I’m being DISRESPECTED. This business has no right working for the government and every single employee that approves the automated messaging system need to be fired and imprisoned. DO NOT SHIP WITH USPS!!!
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July 2023 by Anthony G.
I've sent my family christmas cards, birthday cards, and postcards and none of them deliver. I've tried calling for weeks and they either let the line go dead or pick up the phone to instantly hang up. I've never gotten the chance to speak a work to this office. Today is July 19, 2023, and whoever is "working" has clearly been there a while and loves to collect a paycheck for doing nothing.
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June 2023 by Dylan Harper
Do better
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January 2023 by Chandler
I had a package dropped off on 12/30 for 2-Day delivery. The package shows that it’s still in Rochester as of 1/4 and is expected to deliver on 1/6- a whole week after the “guarantee”
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December 2022 by J. K. Langkans
Super nice staffer. Free parking!
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September 2022 by Catira Santiago
Downtown have a post office, convenient.
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June 2022 by Lisa X.
This USPS is Not handicap accessible!!! Super small location with two stations. Usually one person working. Street parking in front. Watch out for hobos.
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May 2022 by Autumn
Great and quick experience. The postal worker there was very friendly and helpful as we figured out how certificates of mailing worked for the first time...
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May 2022 by Brienna Fontanez
One of the employees put a sticker on my car. Saying pick up your trash. But it wasn’t my trash to begin with. Very rude ruin my paint on my car while I was seeing my friends
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May 2022 by Elizaveta Naguslaeva
This was the best post office experience in my lifeThe person there was super helpful and cheerfulThank you!
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March 2022 by Ikeya Williams
The lady at the front desk is so rude ,hire someone new please
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March 2021 by Colleen Mckinney
Easy street parking, very clean inside, and incredibly helpful staff.
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February 2020 by Timmie Mac
This branch is never a wait and the staff are very friendly helpful and pleasant by far one of the best if not the best post office in rochester.
