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January 2024 by Wayne Simmons
Stopped in for oil change, I had a low tire pressure light on when I came in,I have a tire with a slow leak. When service was completed I asked manager if tires were checked and inflated to 32psi, even though I never saw them do this service. So when they were done the low tire pressure light was on so I stopped at the Mobil up the road and checked tire pressure with my gauge and sure enough the tire had 25psi in it so I inflated it and light turned off. So manager was dishonest, I wonder how many other things I was charged for that weren't done since you really can't see sitting in your car. I'll never come back.
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November 2023 by Terry Smith
Michael was very professional and friendly. Very knowledgeable and was very respectful.My service was done quick. The price for the service and products are within the price range for this type of automotive service.The whole crew, Raymond and Tajaeh did a great job!
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November 2023 by J S
Great service, friendly staff and always willing to do what it takes to get the job done!
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September 2023 by mike calleri
Top notch service, great customer service. I bring the entire family's cars here. Are they a little expensive? ( the coupons help) Yes....but I'm in and out most times in 10-15 minutes...
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September 2023 by Josalyn Jackson
my cousin went to get oil changed and to see what's going on under the car. it was worth the $71 and some change.
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September 2023 by adrianne johnson
Very helpful, nice,courtesy and I just needed some air in my tires. I'll be back for the oil change
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August 2023 by Robert K.
Went in for an oil change. the line was reasonable and they got me in and out in very good time.
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July 2023 by Cynthia Paoli
Efficient service. Employees love their jobs!
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June 2023 by JaNai Weaver
Bruce and Adam were very nice, and gave great advice with details. They told me everything that was wrong and were extremely respectful. This is the best valvoline that I have been to.
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June 2023 by Andrew Marsh
"Instant" oil change is a bit of an exaggeration. I was there for at least a few minutes. Just kidding. Great staff, great service
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May 2023 by Rashimba Phillips
It depends on the location, Irondequoit and Henrietta are good. Greece location not so much.
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May 2023 by RavenHeart burris-Wirth
DO NOT TAKE YOUR CAR HERE OR TO ANY VALVOLINE !!!! HORRIBLE COMPANY is an understatement had my oil changed here and they needless to say they never placed the oil plug in correctly causing a slow leak of the oil. Then end with the plug officially fall out and causing damage to my engine. THEY WILL NOT WORK WITH YOU ON GETTING IT REPAIRED . They will give you every excuse in the book. They even took my name out of the system at the shop making it look like I was not even a customer there. DISCUSSING AND HORRIBLE PLACE TO GO. JUST ANY FYI TO DATE IT BEEN ALMOST 3 MONTHS OF FIGHTING AND STILL NOTHING.!!!!!! 3 MONTHS OF NO CAR !!!! THEY DONT CARE !!!!!!!!!!!!!!! THEY ARE A JOKE !!!!!!!!If I could of given a 0 star rating I could of given a 0 star rating they would have gotten that they are the get one star.
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May 2023 by Lindsey Carey
Great experience! I am always treated with respect, kindness & they always explain anything I need understanding on.
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April 2023 by andrew mckay
Always trying to push something. Wipers filters etc. But at least I knew I needed a new cabin filter. $20 at AutoZone instead of their $60 to put it in
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April 2023 by Robin Cole
This place was as promised fasr however, the employee that dealt with me felt he could be borderline bullying to try and upset their oil. Who the heck are you to judge? Did you know me and ? I will still go to Vaseline but never this location again
