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March 2024 by Shanika Richardson
Love the vibe
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March 2024 by Sue Wallace
Great customer service didn’t push (too hard) for other services.
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January 2024 by Linette Smith
Charlton Campbell is awesome. Passed my car with illegal tints. I will tell my friends.
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January 2024 by rose dillon
Best place for oil change bulbs filter air etc. Fastest place around great job
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December 2023 by Dylan Pratt
I went there tonight just after 5:30pm. They are open till 7, it wasn't too busy but had a few cars in line. I told Alan that I was in a little bit of a rush and he made sure that once I got into the bay, I was out as fast as possible. Alan and the team worked fast and efficiently to get me in and out and I appreciate that very much!
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December 2023 by Marcie Smith
The lack of communication between the team members has absolutely changed since the last I have visited bust very respectful to their customers
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October 2023 by Arissa Hamed
I went here for an oil change and despite how long I waited it was worth it. Alan was so helping and caring. He answered all my questions and is such a genuine person. I recommend this place to anyone.
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October 2023 by Julie C
I needed an oil change in my car in a pinch, and couldn't get to the dealership for an appointment. I'm absolutely delighted with the service I received today. Rachel and TP were so incredibly friendly. TP commented on my Bills license plate and we had a nice chat about WNYs favorite team. I will absolutely be returning to this location in the future. Staff is incredibly friendly, the whole process was efficient and cost the same as going to the dealer. No appointment needed.Tip: download the Valvoline Instant Oil Change app, it will give you wait times and there was no wait for me to get my car in.
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October 2023 by Cathy Fraser
Great experience getting my oil changed. Asked me about some services that I should have but no high pressure to have them done that day. Very pleased.
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October 2023 by Aeva Flava
Went to get my AC checked and they went above and beyond. Manager and staff were kind and incredibly helpful.
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August 2023 by J O
has been taking great care of my car's oil changes. Slightly more epensive than my mechanic option, but way more convenient.
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August 2023 by Brian Pawlowski
Been going to Valvoline for years. After an expensive oil change, smoke started coming you to the exhaust. Upon inspecting the dipstick, there was more than double the amount of oil in the engine. We quickly realized the old oil was never drained. This could have been a very expensive repair had we caught it later and should have been avoided. They fixed the issue the next day, which was appreciated, but had we not seen it, this would have been very bad. Draining all the oil is part of an oil change! Back to doing my own oil changes.
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August 2023 by Mike and Beth Burton
Will personally drive to the Chili NY location over other locations. Hardworking, kind and efficient service. I have confidence that the job will be done right.
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August 2023 by J Lucas
Great staff professional courteous and knowledgeable couldn't ask for tighter pit crew for oil changes!
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August 2023 by Sarah Hartman
Always excellent service here! Third time having Tim and he was great. The entire crew is friendly, fast and helpful.
