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March 2025 by CoR-Hester Jones
Stopped i to the store because I was interested in home internet. I had the great pleasure of working with Mike Liberti. He was able to get me a great bundle deal on a s25 ultra and home internet. And I am receiving a 43 inch TV from Verizon. Now that is some great customer service. Thank you again Mike
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March 2025 by Damionie V
My experience with Mike Liberti was amazing, he is very kind and patient. My mother and I came in before and worked with Mike and after reflecting on our past experience we requested to work with him specifically! He helped me with an upgrade on my phone and explained everything in great detail with an astounding attitude. He truly cares for his customers, keep up the great work Mike!
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March 2025 by Nicholas Swann
Had to stop into the store to see my favorite Mike Liberti. He always gives me great customer service. I enjoy coming back to this store. He helped me switch my auto pay with ease. Thank you again for the great customer service!
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March 2025 by James Holton
Had stopped into the store the other day because I was having issues with my phone. Mike Liberti helped solve the issue. He also notified me that I had an opportunity to get a brand new phone for a fantastic deal. Thank you for the great customer service!
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February 2025 by Joseph Klein
Mike Liberti was wonderfully patient and solved my long-standing problem with my texts. It is such a pleasure to deal with a real pro. Mike is an expert at phone problems. I am lucky that I got Mike to help me.
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February 2025 by Nancy Stark
I was having issues seeing a text message my friend sent me. So, I decided to stop into the University Ave store to get assistance. Mike Liberti took time to listen to my issue and help me solve the problem easily. He also removed some apps that I did not need. Thank you for the customer service
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February 2025 by Ian Steele-Avery
Mike was patient and helpful fixing my voicemail and texting issues. He's very knowledgeable and personable.
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February 2025 by Kathy McMahon
Had to stop into the store because I was having issues with my phone. Mike Liberti met me at the door with a smile and handshake. He walked me over and listen to my issues. He understood what I was having problems with and he showed me how to take care of it. He is friendly and very professional. Thank you for the hiring of him!
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February 2025 by William segar
My Verizon phone wasn't working. Curtis helped me fix the automatic payments on my account and clear out the apps from my phone that weren't being used.
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February 2025 by Dale Klein
Mike was very helpful in fixing some minor problems. We were very stressed over something else in out life, and he made it easy to get what we needed done. Thank you, Mike.
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January 2025 by Adriela Santana
I went in today for a trade in, and Curtis was a big help with everything from the moment I walked in. He was very kind and patient. Definitely recommend this store, and very pleased with the customer service. Also I love my new iPhone 16 ! 😇
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January 2025 by Jennifer Sertl
For the first time I visited the University Ave store. Mike Liberti took the time to fix my phone, share the most current plans. He was present and deeply committed to a good experience. In the era of phone trees and endless loops, it was great to talk to someone who actually gave eye contact, cared.
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January 2025 by Gay Abbey
Has to stop into the University store because I was having issues with my texting. I had the honor of working with Mike Liberti. He help me by replacing my Sim card and my text messages started working. He also mentioned that my daughter and I both had some great offers for new phones and also have a bundle of streaming service for a fantastic deal. The home internet was not available in my area but Mike made sure to put me on a list to get notified when available. Thank you for the customer service!
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January 2025 by Diane Harrison
Has to stop into the store because I was have service issues. I was able to work with Mike Liberti and he checked over my phone plan and noticed that I needed to upgrade my service. He also mentioned to me that I had some great upgrade deals. I will need to stop back in to take advantage of the deals. Thank you for the great customer service!
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January 2025 by Alana Karma
All the times I've come in here, I've gotten answers and my problems have been solved!
Denzel helped me set up my S24+ by transferring my phone number, no problem.
Due to the fact that I went from an Apple back to an Android (I hate Apple), all the texts from iMessage weren't going to my Android. I came in again and spoke with ..
I believe it was Tom? He completely disconnected my phone number from my Apple account or something of similar nature... the texts started coming to my phone again, hahaha.
Then I came today to set up my Samsung Gear Fit 2 Pro, but Mike asked Gemini why it wasn't syncing only for us to discover that it's simply not compatible with my S24+...
